Amazing communication I have not received my controller yet, this already has 5 stars because Ryan has been amazing through the process. He has explained all the details and has been communicating and answering very fast. It’s a different world now as they are waiting on parts and probably tons of orders but he has answered my questions and emails promptly. Cannot wait to get the controller!!!

Controller is awesome just very long wait Controller is awesome, just takes them forever to build one took 2-3 months for mine… There’s companies that have a way faster turn around time then they do. I messaged them to get a refund, then magically my controller shipped the next day after being ignored by the company for weeks.

Scam! Order my controller 3 months ago. They dont reply to my emails or messages on messenger. I ask for a refund and they still havent reply to it. I just lost over $300. Please be advise about their poor service and shady ass buisness! Hope this review helped other to not fall into my situation!

I ordered and xbox controller April… I ordered and xbox controller April 27th and joy cons april 28th IV sent countless emails to any employee named ryan over the pass few months. I got little to no response from ryan over this time and when i did get ahold of him and asked for a refund he told me my xbox controller would be shipped that week and id get a refund for the joy cons. Its been 2 weeks and I got my joy cons last week but not xbox controller or refund for anything. I couldnt find a phone number or another email ro talk to anyone else. If at all possible I would like to talk to literally anyone else and get this sorted out

The controllers are great The controllers are great. No issue with those at all. It did, however, take almost 5 full months for my order of 2 to ship. I understand there were likely issues with parts availability, but... 5 months? If you have time to wait, absolutely get these controllers. If you're expecting the 5 week delivery like they declare in the FAQ... maybe get a second opinion.