Secure Xsolla

15260 Ventura Boulevard Suite 2230 Sherman Oaks, 91403, Los Angeles, United States
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

5.00%

2

0.00%

1

35.00%
About Secure Xsolla

Xsolla gives video game developers, publishers, and platform partners access to the flexible tools, services, and collaboration needed to launch, monetize, and scale their games and products globally. Serving only the video game industry, the Xsolla product suite caters to businesses from indie to enterprise, with: Pay Station and its #1 Anti-fraud solution, Partner Network, Site Builder, Store, Login, and Launcher. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation. For more information, visit www.xsolla.com.

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Giulio
IT

I was really happy with the service I was really happy with the service, the support was giving fast replays and was always trying to do the best to help me, the problem was solved so I’m happy with it, thank you!

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Dylan Wattler
GB

Absolutely Awful Customer Support Absolutely awful customer support they don’t understand I have been through this with them 4 times in a row for the same issue. It has been resolved 3 times 3032 “fraud” even though this company has cleared me future purposes 3 times they still flag me everytime I come back. Its laughable that a 3 billion dollar company can be this incompetent I sent my support agent dates of all my resolved tickets emails showing them clearing me and explaining the situation over and over again about how the payment that is declaring this fraud doesn’t exists and cannot be accessed again but still cannot make purchases I have even contacted PayPal and they told me that there was never any flags through my accounts actually laughable that I have been through this so many times but my favorite games use this company for some reason. I literally just want to spend my money but yet I am met with the same issue over and over again and even if I give them dates of their own team resolving it and pictures of the emails clearing me multiple times can’t ever get it fixed in a timely matter pitiful and embarassing XSOLLA

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Michal Lesniak
PL

To jest to na co wszyscy czekają To jest to na co wszyscy czekają, przyszłość jasna, łatwa i przyjemna :-) This is what everyone is waiting for, a bright, easy and pleasant future :-)

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marie
SE

I had some issue with the payment… I had some issue with the payment though their gaming program and unfortunately the payment went through twice, a dubble payment :( BUT Babka had a look and saw the dubble payment and refunded the money. Secure Xsolla is a great and trustworthy company and really take care of their customers (many of them kids and their parents). /Marie A mother to a 14 year old son

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Anon
GB

Fraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.

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