Malik Mendykhan
KZIts amazing supports Its amazing supports, answered so fast. Thank you very much Irene for solving the problems
Peter Qin
GBinitially my first reach out was met… initially my first reach out was met with a wall, however the second time i reached out the chat support team resolved my concern instantly
Anon
GBFraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.
Giulio
ITI was really happy with the service I was really happy with the service, the support was giving fast replays and was always trying to do the best to help me, the problem was solved so I’m happy with it, thank you!
Rhiannon Sceney
AUI purchased an in game currency back in… I purchased an in game currency back in December 2023. Early January 2024 Xsolla advised my payment was refunded. No refund has been received by me and after 3 months of back and forth I still don’t have what I paid for or the refund! Customer service has been no help whatsoever! Edit to respond to Xsolla I have spent the last 3 months emailing back and forth with your “help” team and nothing has been done apart from to basically tell me it’s my issue. I am still out $153!!!!