Anon
GBFraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.
Nadia Chamberlain
IEContacted them within a few minutes the… Contacted them within a few minutes the issue was sorted great service.
Romain Danevo
FRFaulty software, useless support Their software does not work properly and they allow themselves to block accounts because they charge products not received. A support of incompetent who only knows how to copy paste. Xsolla is to be avoided
Def
INDenying refund Their refund manager 'Star' is the worst person or I don't even know if it's a real person or just a bot denying all the refunds without looking into them, they just don't care if a kid makes a purchase, they will outright deny them without reading
Peter Qin
GBinitially my first reach out was met… initially my first reach out was met with a wall, however the second time i reached out the chat support team resolved my concern instantly