Peter Qin
GBinitially my first reach out was met… initially my first reach out was met with a wall, however the second time i reached out the chat support team resolved my concern instantly
Malik Mendykhan
KZIts amazing supports Its amazing supports, answered so fast. Thank you very much Irene for solving the problems
Anonymous
GBRefund refused Their policy states that a game that hasnt been released can be refunded yet they wont follow through with that refund policy. AVOID THIS COMPANY
Rhiannon Sceney
AUI purchased an in game currency back in… I purchased an in game currency back in December 2023. Early January 2024 Xsolla advised my payment was refunded. No refund has been received by me and after 3 months of back and forth I still don’t have what I paid for or the refund! Customer service has been no help whatsoever! Edit to respond to Xsolla I have spent the last 3 months emailing back and forth with your “help” team and nothing has been done apart from to basically tell me it’s my issue. I am still out $153!!!!
Kate Plascencia
MX10/10 service the service was great, helpful, patient, kind and super fast. 10/10 thank you so much!