Secure Xsolla

15260 Ventura Boulevard Suite 2230 Sherman Oaks, 91403, Los Angeles, United States
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

5.00%

2

0.00%

1

35.00%
About Secure Xsolla

Xsolla gives video game developers, publishers, and platform partners access to the flexible tools, services, and collaboration needed to launch, monetize, and scale their games and products globally. Serving only the video game industry, the Xsolla product suite caters to businesses from indie to enterprise, with: Pay Station and its #1 Anti-fraud solution, Partner Network, Site Builder, Store, Login, and Launcher. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation. For more information, visit www.xsolla.com.

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Kate Plascencia
MX

10/10 service the service was great, helpful, patient, kind and super fast. 10/10 thank you so much!

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Megan Soranov
NL

same error over and over again despite explaining situation multiple times me and my housemates constantly get : 1092: Your payment was declined for security reasons. Please try again using a bank/prepaid card for additional verification of your account. Otherwise, contact our customer support for further assistance.i don't have my own bank/prepaid card (nor does anyone in my home) we only can pay with paysafe card and constantly that error shows up and than there's constantly this answer: "I can see that your payment attempts triggered my security system. Don't worry, your account was not charged. I recommend just trying the payment again using your debit or credit card directly. Thank you!" like i said i don't have a debit/credit card i only can use a paysafe card so that means you can't help me with the issue permanently so me and my housemates have to contact you every single time and than wait like 7 days or more for it to get solved ? i have to say i get a little tired about this issue

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Anonymous
GB

Refund refused Their policy states that a game that hasnt been released can be refunded yet they wont follow through with that refund policy. AVOID THIS COMPANY

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Rony Fonseca
GB

the guy that helped me he was grate and… the guy that helped me he was grate and was quick in resolving my problem

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Fred Fournier
FR

very bad experience very bad experience. the support does not try to understand. I find myself with 2 accounts blocked for incorrect handling even though I had already put money into them. in short you lose a customer

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