Romain Danevo
FRFaulty software, useless support Their software does not work properly and they allow themselves to block accounts because they charge products not received. A support of incompetent who only knows how to copy paste. Xsolla is to be avoided
Malik Mendykhan
KZIts amazing supports Its amazing supports, answered so fast. Thank you very much Irene for solving the problems
Rhiannon Sceney
AUI purchased an in game currency back in… I purchased an in game currency back in December 2023. Early January 2024 Xsolla advised my payment was refunded. No refund has been received by me and after 3 months of back and forth I still don’t have what I paid for or the refund! Customer service has been no help whatsoever! Edit to respond to Xsolla I have spent the last 3 months emailing back and forth with your “help” team and nothing has been done apart from to basically tell me it’s my issue. I am still out $153!!!!
Anon
GBFraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.
Fred Fournier
FRvery bad experience very bad experience. the support does not try to understand. I find myself with 2 accounts blocked for incorrect handling even though I had already put money into them. in short you lose a customer