Secure Xsolla

15260 Ventura Boulevard Suite 2230 Sherman Oaks, 91403, Los Angeles, United States
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3.45
Based on 20 Reviews

5

55.00%

4

5.00%

3

5.00%

2

0.00%

1

35.00%
About Secure Xsolla

Xsolla gives video game developers, publishers, and platform partners access to the flexible tools, services, and collaboration needed to launch, monetize, and scale their games and products globally. Serving only the video game industry, the Xsolla product suite caters to businesses from indie to enterprise, with: Pay Station and its #1 Anti-fraud solution, Partner Network, Site Builder, Store, Login, and Launcher. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation. For more information, visit www.xsolla.com.

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Megan Soranov
NL

same error over and over again despite explaining situation multiple times me and my housemates constantly get : 1092: Your payment was declined for security reasons. Please try again using a bank/prepaid card for additional verification of your account. Otherwise, contact our customer support for further assistance.i don't have my own bank/prepaid card (nor does anyone in my home) we only can pay with paysafe card and constantly that error shows up and than there's constantly this answer: "I can see that your payment attempts triggered my security system. Don't worry, your account was not charged. I recommend just trying the payment again using your debit or credit card directly. Thank you!" like i said i don't have a debit/credit card i only can use a paysafe card so that means you can't help me with the issue permanently so me and my housemates have to contact you every single time and than wait like 7 days or more for it to get solved ? i have to say i get a little tired about this issue

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Dana Smüth
GB

Lewis is the best Lewis is the best, he saw my issue with needing a refund and instantly recognized the issue and was able to help me. i will forever love xolla because of lewis!!!

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artur diablovich
BY

Excellent speed of problem solving Was pleasantly impressed with the service. They answered me very quickly on telegram and helped me with my problem just as quickly.

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Kate Plascencia
MX

10/10 service the service was great, helpful, patient, kind and super fast. 10/10 thank you so much!

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Baltazar Pena
AR

Great Support I had a trouble a few months on a roll but i kept in touch with Xsolla support until they found a solution after many days of searching the trouble and how to fix it, thank you for constant efford on my case <3

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