Sam Spnatural
MAmy paypal payment was blocked… my paypal payment was blocked wrongfully and maliciously by a third party(a dispute) . i went to their facebook and asked them to unblock my paypal and their costumer service was very understanding and helped me solve what i thought unsolvable problem
Megan Soranov
NLsame error over and over again despite explaining situation multiple times me and my housemates constantly get : 1092: Your payment was declined for security reasons. Please try again using a bank/prepaid card for additional verification of your account. Otherwise, contact our customer support for further assistance.i don't have my own bank/prepaid card (nor does anyone in my home) we only can pay with paysafe card and constantly that error shows up and than there's constantly this answer: "I can see that your payment attempts triggered my security system. Don't worry, your account was not charged. I recommend just trying the payment again using your debit or credit card directly. Thank you!" like i said i don't have a debit/credit card i only can use a paysafe card so that means you can't help me with the issue permanently so me and my housemates have to contact you every single time and than wait like 7 days or more for it to get solved ? i have to say i get a little tired about this issue
Baltazar Pena
ARGreat Support I had a trouble a few months on a roll but i kept in touch with Xsolla support until they found a solution after many days of searching the trouble and how to fix it, thank you for constant efford on my case <3
marie
SEI had some issue with the payment… I had some issue with the payment though their gaming program and unfortunately the payment went through twice, a dubble payment :( BUT Babka had a look and saw the dubble payment and refunded the money. Secure Xsolla is a great and trustworthy company and really take care of their customers (many of them kids and their parents). /Marie A mother to a 14 year old son
Rony Fonseca
GBthe guy that helped me he was grate and… the guy that helped me he was grate and was quick in resolving my problem