artur diablovich
BYExcellent speed of problem solving Was pleasantly impressed with the service. They answered me very quickly on telegram and helped me with my problem just as quickly.
Sam Spnatural
MAmy paypal payment was blocked… my paypal payment was blocked wrongfully and maliciously by a third party(a dispute) . i went to their facebook and asked them to unblock my paypal and their costumer service was very understanding and helped me solve what i thought unsolvable problem
Rhiannon Sceney
AUI purchased an in game currency back in… I purchased an in game currency back in December 2023. Early January 2024 Xsolla advised my payment was refunded. No refund has been received by me and after 3 months of back and forth I still don’t have what I paid for or the refund! Customer service has been no help whatsoever! Edit to respond to Xsolla I have spent the last 3 months emailing back and forth with your “help” team and nothing has been done apart from to basically tell me it’s my issue. I am still out $153!!!!
Giulio
ITI was really happy with the service I was really happy with the service, the support was giving fast replays and was always trying to do the best to help me, the problem was solved so I’m happy with it, thank you!
Anon
GBFraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.