artur diablovich
BYExcellent speed of problem solving Was pleasantly impressed with the service. They answered me very quickly on telegram and helped me with my problem just as quickly.
Def
INDenying refund Their refund manager 'Star' is the worst person or I don't even know if it's a real person or just a bot denying all the refunds without looking into them, they just don't care if a kid makes a purchase, they will outright deny them without reading
Fred Fournier
FRvery bad experience very bad experience. the support does not try to understand. I find myself with 2 accounts blocked for incorrect handling even though I had already put money into them. in short you lose a customer
Peter Qin
GBinitially my first reach out was met… initially my first reach out was met with a wall, however the second time i reached out the chat support team resolved my concern instantly
Baltazar Pena
ARGreat Support I had a trouble a few months on a roll but i kept in touch with Xsolla support until they found a solution after many days of searching the trouble and how to fix it, thank you for constant efford on my case <3