Anonymous
GBRefund refused Their policy states that a game that hasnt been released can be refunded yet they wont follow through with that refund policy. AVOID THIS COMPANY
Anon
GBFraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.
Sam Spnatural
MAmy paypal payment was blocked… my paypal payment was blocked wrongfully and maliciously by a third party(a dispute) . i went to their facebook and asked them to unblock my paypal and their costumer service was very understanding and helped me solve what i thought unsolvable problem
Kate Plascencia
MX10/10 service the service was great, helpful, patient, kind and super fast. 10/10 thank you so much!
Rhiannon Sceney
AUI purchased an in game currency back in… I purchased an in game currency back in December 2023. Early January 2024 Xsolla advised my payment was refunded. No refund has been received by me and after 3 months of back and forth I still don’t have what I paid for or the refund! Customer service has been no help whatsoever! Edit to respond to Xsolla I have spent the last 3 months emailing back and forth with your “help” team and nothing has been done apart from to basically tell me it’s my issue. I am still out $153!!!!