Nadia Chamberlain
IEContacted them within a few minutes the… Contacted them within a few minutes the issue was sorted great service.
Anonymous
GBRefund refused Their policy states that a game that hasnt been released can be refunded yet they wont follow through with that refund policy. AVOID THIS COMPANY
artur diablovich
BYExcellent speed of problem solving Was pleasantly impressed with the service. They answered me very quickly on telegram and helped me with my problem just as quickly.
Rhiannon Sceney
AUI purchased an in game currency back in… I purchased an in game currency back in December 2023. Early January 2024 Xsolla advised my payment was refunded. No refund has been received by me and after 3 months of back and forth I still don’t have what I paid for or the refund! Customer service has been no help whatsoever! Edit to respond to Xsolla I have spent the last 3 months emailing back and forth with your “help” team and nothing has been done apart from to basically tell me it’s my issue. I am still out $153!!!!
Anon
GBFraudulent company Fraudulent company, wont refund customers even when the refund fits their policy. Xsolla also works with Russian companies in order to steal money from unsuspecting customers. Do not use this merchant under any circumstances.