Good product, bad communication The description of the item was accurate. The reservation worked well and the email was sent in less than 4 days. However, there was a problem with the purchase option; the website didn’t work properly and didn’t accept the card payment. As a result, I had to email and ask for paypal payment option which was given in 1 week time. Overall, I am happy with the product and the variety available , but I am unhappy with the site not working for payment and that finding sources to contact/ask for help is really hard. Everything else from price to packaging was fantastic.

Amazing Japanese store It's easy to shop there as they have English setting for international buyers to make things simple when looking for anime goodies they sell. This place has almost everything you can think of in amazing condition. I bought chainsaw man denji nendoroid here that looked to be only displayed in box and looked brand new. Some items have to be estimated and checked for availability on their different branches like Sapporo but got back to me quickly. I will always look to this site for authentic figures.

No Customer support Dozens of order made succefully, with really high shipping cost though, i could not complete an order becouse they were charging me $60 usd for a lightweight book (others sites like amiami charges like $20usd for similar weight), and i was banned for life. I tried to reach them but not luck, is like they really don't speak english, they don't have customer support or they just have cold heart. Thankfully there are other options to buy from Japan, Surugaya + proxy works better.

Goodies from Japan for a good price. I used twice their service, so far the staff did a perfect job. Fast, good packaging, choice with postage services. DHL is their best proposition; fast delivery service for a good price with a competent staff. Some products from japan that are no longer produced can be proposed elsewhere but they are usually sold very expensive. Mandarake will propose you the same product for a lower cost that is usually close to their introductory price.

Ordered two figures *unopened… Ordered two figures *unopened condition* boxes are like brand new. EMS literally arrives in ireland in under 3 days and SAL under a month at least, which I usually choose for smaller figures. Definitely check them out if you're looking for a good price.