Mandarake

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3.30
Based on 20 Reviews

5

50.00%

4

5.00%

3

5.00%

2

5.00%

1

35.00%
About Mandarake

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shanm
IE

Ordered two figures *unopened… Ordered two figures *unopened condition* boxes are like brand new. EMS literally arrives in ireland in under 3 days and SAL under a month at least, which I usually choose for smaller figures. Definitely check them out if you're looking for a good price.

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Justina Lapė
LT

This is my go-to store for cheap… This is my go-to store for cheap preowned figurines. Orders get shipped fast, they are perfectly well packaged. Some people get confused with different stores, yes not all the stuff comes from one place so check before ordering for less shipping.

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Amadeus Serfani
GB

Beware Couldn’t pay for an order because of absurdly high shipping cost and now I think I’ve been suspended. I can’t login to my account and when I try to make a new one I get an error. Contacted support but no response. It’s a shame because I’ve completed several other orders with them and now they’re just giving me the cold shoulder over one order. Make sure you can completely commit to your order otherwise they WILL ban you.

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Kassidi
FR

My purchasing experience with Madarake… My purchasing experience with Madarake was deeply disappointing. I bought a celluloid during an auction for 50 euros. To my dismay, upon receiving the item, it was in a deplorable condition and emitted a strong vinegar smell. I naturally requested a return, which was granted. However, the shipping costs to send the item back to Japan amounted to 190 euros, nearly four times the item's value. I reached out to Madarake, hoping for some form of commercial gesture or that they would cover the prohibitive return cost, only to be met with utter silence. Despite sending over five emails, I got no response. Furthermore, my delivery through DHL was plagued with delays and issues. With DHL refusing to process my complaint since I wasn't the sender, I once again turned to Madarake, hoping they could step in. Yet again, my attempts to communicate were ignored. While Madarake might offer quality products, their customer service is downright pitiable. If you encounter an issue with a purchase, be prepared to be left in the lurch. Such indifference towards customers is unacceptable, and I can only caution others about the risk of ending up the "big loser" as I did.

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Herman Ye
ID

I got a defective product from a… I got a defective product from a purchase mandarake nayuta store. The description stated the item was unopened or new, buy when i got it. The item has a major defect. there is gaping hole on my Godzilla Figure's head. When I complaint to Mandarake Nayuta Store, their can only offer 2000 yen refund from 10800 yen purchase. Feel very dissapointed on their solution and the lack of responsibility from Mandarake Nayuta Stire. Becareful shopping with Mandarake Nayuta Store.

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