They say you can get a refund in the… They say you can get a refund in the first 24 hours of purchase, but they ignore you're support ticket and recieve no refund. Then there is no option to cancel on the wesite, good thing you can just turn off the payments from paypal, ok servers absolutely terrible customer support.

Dashboard is not working Dashboard is not working The Dashboard Doesn't work I had content Them on tickets they had a week without reply + there's some leggy on the server beacuse The ip is once for every server like the dashboard ip is same for the server can anyone d2os The Server And Get off. pls Do not Buy this even if is cheap

Scam Scammers, the servers aren't as good as promised and the monthly suscription can't be cancelled, you gotta change the data of your credit/debit card

Bought a server but got nothing When i first bought ther sesrvice / server i had some problems with the server. I then made a ticket on their website but nothing happend. after that i tryed getting a refund. I created a ticket through paypal, where i said i wanted a refund. Then as a massage back from TheMinecraftHosting: Make another ticket on their website. Close this dispute because your service will be terminated. After that i thought i just lost my money and the service i wanted. But after ca 2-3 months, their sending mails with overdue invoices. Ive tryed creating tickets on their website but no awnser from them. Pluss its saying i have to pay for "Late Fee" (reply to the comment: Ive sent in a ticket over 3 daysago, and still no answer)

I accidently bought a server on a wrong… I accidently bought a server on a wrong region. I decided to contact them for help and in less than 3 hours they solved my problem. The service is really friendly and patient to beginners with Minecraft.