I got the server and checked my email… I got the server and checked my email and there was nothing for the log in so I went to support to fix it and they did so in 1 Hour at 12AM EST! BUT then the next day I was trying to upload a Minecraft mod pack to the server and I kept getting a error so I went to support again and they never responded its been 2 days... Since they don't want to help me I just decided to go to a different host. the only good thing was the price with a code for 60% off.

Dashboard is not working Dashboard is not working The Dashboard Doesn't work I had content Them on tickets they had a week without reply + there's some leggy on the server beacuse The ip is once for every server like the dashboard ip is same for the server can anyone d2os The Server And Get off. pls Do not Buy this even if is cheap

Terminated my server without notice I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letting me know it was deleted so they weren't going to even look into it. I spent a year building on that server so it sorta sucks we've lost all that progress. What can you do? This is pretty awful customer service though.

Fast, flexible and polite service! I had a lot of servers hosted on various hosting companies but in this one i'm having the best experience with the support team, they're fast and polite, the best of the best. And this is priceless since I am always on the road - essentially living in my van.

Nice experience TheMinecraftHosting support team is unbelievably helpful, patient, and kind. They offer the best support I have ever had from any company or platform ever. Also the prices are the best.