It's a real scam It's a real scam. I hired a 6Gb minecraft server on February 2. It was working for 2 days and after it went down, according to them... "the node I'm on has gone down", I have written 2 tickets and none have been answered, I also talk to them via live chat and I don't they answer me 4 days without a server, I have requested a refund on PayPal and we will see how it resolves. Disastrous service, attention and customer care. I do not recommend it at all because once you give them the money, they ignore you and make excuses. A node does not take so long to build because I work in server maintenance and I know that it is not like that.

Do not purchase a server with this website. After purchasing a plan with the server, found that there was no way to upgrade my server to the most modern version of Minecraft. I asked support for help and received no response, then followed up asking for a refund. My support ticket was closed without answer. I've submitted another ticket since and after two days there is still no response. Go with MCProHosting instead.

Scam Scammers, the servers aren't as good as promised and the monthly suscription can't be cancelled, you gotta change the data of your credit/debit card

They say you can get a refund in the… They say you can get a refund in the first 24 hours of purchase, but they ignore you're support ticket and recieve no refund. Then there is no option to cancel on the wesite, good thing you can just turn off the payments from paypal, ok servers absolutely terrible customer support.

Nice experience TheMinecraftHosting support team is unbelievably helpful, patient, and kind. They offer the best support I have ever had from any company or platform ever. Also the prices are the best.