Good TheMinecraftHosting support team is unbelievably helpful, patient, and kind. They offer the best support I have ever had from any company or platform ever. Also the prices are the best.

accidently bought a server in the wrong… accidently bought a server in the wrong region. I decided to contact them for help and in less than 3 hours they solved my problem. The service is really friendly and patient to beginners with Minecraft.

They say you can get a refund in the… They say you can get a refund in the first 24 hours of purchase, but they ignore you're support ticket and recieve no refund. Then there is no option to cancel on the wesite, good thing you can just turn off the payments from paypal, ok servers absolutely terrible customer support.

Fast, flexible and polite service! I had a lot of servers hosted on various hosting companies but in this one i'm having the best experience with the support team, they're fast and polite, the best of the best. And this is priceless since I am always on the road - essentially living in my van.

Do not purchase a server with this website. After purchasing a plan with the server, found that there was no way to upgrade my server to the most modern version of Minecraft. I asked support for help and received no response, then followed up asking for a refund. My support ticket was closed without answer. I've submitted another ticket since and after two days there is still no response. Go with MCProHosting instead.