They say you can get a refund in the… They say you can get a refund in the first 24 hours of purchase, but they ignore you're support ticket and recieve no refund. Then there is no option to cancel on the wesite, good thing you can just turn off the payments from paypal, ok servers absolutely terrible customer support.

Terminated my server without notice I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letting me know it was deleted so they weren't going to even look into it. I spent a year building on that server so it sorta sucks we've lost all that progress. What can you do? This is pretty awful customer service though.

Thank you theminecrafthosting for the… Thank you theminecrafthosting for the excelent service. In comparison with other companies this is the best I have ever used. No lag, my server runs perfectly and the support is really very good.

Do not purchase a server with this website. After purchasing a plan with the server, found that there was no way to upgrade my server to the most modern version of Minecraft. I asked support for help and received no response, then followed up asking for a refund. My support ticket was closed without answer. I've submitted another ticket since and after two days there is still no response. Go with MCProHosting instead.

It's a real scam It's a real scam. I hired a 6Gb minecraft server on February 2. It was working for 2 days and after it went down, according to them... "the node I'm on has gone down", I have written 2 tickets and none have been answered, I also talk to them via live chat and I don't they answer me 4 days without a server, I have requested a refund on PayPal and we will see how it resolves. Disastrous service, attention and customer care. I do not recommend it at all because once you give them the money, they ignore you and make excuses. A node does not take so long to build because I work in server maintenance and I know that it is not like that.