terrible customer service and uptime My friends and I have been renting a server from these guys for soon to be 2 months. In this time frame the server has been down for a WHOLE week, with them ignoring all the tickets send in and now later on, the server is down again for 4 days at the time of writing this review and so far they have ignored all tickets again. i cannot recommend this company as they are simply ignoring their customers. when the servers do work, it has been running mostly as expected, with minor lag mostly due to buying the cheaper package i presume.

accidently bought a server in the wrong… accidently bought a server in the wrong region. I decided to contact them for help and in less than 3 hours they solved my problem. The service is really friendly and patient to beginners with Minecraft.

They say you can get a refund in the… They say you can get a refund in the first 24 hours of purchase, but they ignore you're support ticket and recieve no refund. Then there is no option to cancel on the wesite, good thing you can just turn off the payments from paypal, ok servers absolutely terrible customer support.

Bought a server but got nothing When i first bought ther sesrvice / server i had some problems with the server. I then made a ticket on their website but nothing happend. after that i tryed getting a refund. I created a ticket through paypal, where i said i wanted a refund. Then as a massage back from TheMinecraftHosting: Make another ticket on their website. Close this dispute because your service will be terminated. After that i thought i just lost my money and the service i wanted. But after ca 2-3 months, their sending mails with overdue invoices. Ive tryed creating tickets on their website but no awnser from them. Pluss its saying i have to pay for "Late Fee" (reply to the comment: Ive sent in a ticket over 3 daysago, and still no answer)

Scam Scammers, the servers aren't as good as promised and the monthly suscription can't be cancelled, you gotta change the data of your credit/debit card