terrible customer service and uptime My friends and I have been renting a server from these guys for soon to be 2 months. In this time frame the server has been down for a WHOLE week, with them ignoring all the tickets send in and now later on, the server is down again for 4 days at the time of writing this review and so far they have ignored all tickets again. i cannot recommend this company as they are simply ignoring their customers. when the servers do work, it has been running mostly as expected, with minor lag mostly due to buying the cheaper package i presume.

Amazing customer support Amazing customer support. They answered my ticket very quickly and everything runs perfect to my server.

Nice experience TheMinecraftHosting support team is unbelievably helpful, patient, and kind. They offer the best support I have ever had from any company or platform ever. Also the prices are the best.

Dashboard is not working Dashboard is not working The Dashboard Doesn't work I had content Them on tickets they had a week without reply + there's some leggy on the server beacuse The ip is once for every server like the dashboard ip is same for the server can anyone d2os The Server And Get off. pls Do not Buy this even if is cheap

Bought a server but got nothing When i first bought ther sesrvice / server i had some problems with the server. I then made a ticket on their website but nothing happend. after that i tryed getting a refund. I created a ticket through paypal, where i said i wanted a refund. Then as a massage back from TheMinecraftHosting: Make another ticket on their website. Close this dispute because your service will be terminated. After that i thought i just lost my money and the service i wanted. But after ca 2-3 months, their sending mails with overdue invoices. Ive tryed creating tickets on their website but no awnser from them. Pluss its saying i have to pay for "Late Fee" (reply to the comment: Ive sent in a ticket over 3 daysago, and still no answer)