Dont buy from theminecrafthosting There was no where where you can cancel the subscription and you couldnt cancel it after the payment. I wrote a support ticket under thr 24 hours of the payment and theyre unprofessional and dont give enough evidence. The staff are 9 years old and dont know how to do their job. If you buy from them good luck having a laggy server with 10 people online.

Terminated my server without notice I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letting me know it was deleted so they weren't going to even look into it. I spent a year building on that server so it sorta sucks we've lost all that progress. What can you do? This is pretty awful customer service though.

Amazing customer support Amazing customer support. They answered my ticket very quickly and everything runs perfect to my server.

I got the server and checked my email… I got the server and checked my email and there was nothing for the log in so I went to support to fix it and they did so in 1 Hour at 12AM EST! BUT then the next day I was trying to upload a Minecraft mod pack to the server and I kept getting a error so I went to support again and they never responded its been 2 days... Since they don't want to help me I just decided to go to a different host. the only good thing was the price with a code for 60% off.

Do not purchase a server with this website. After purchasing a plan with the server, found that there was no way to upgrade my server to the most modern version of Minecraft. I asked support for help and received no response, then followed up asking for a refund. My support ticket was closed without answer. I've submitted another ticket since and after two days there is still no response. Go with MCProHosting instead.