Shaniece
GBthings got sorted out i recently posted that Gamesdeal didn't send me my key for the game i bought but they have pulled through and did what i thought they wouldn't do. i apologize if my previous review came off pretty bad. as i have said before, i've ordered from gamesdeal many times in the past two years so i had confidence in them. they continue to change their methods but it is comforting to know they are still willing to provide good service. i hope you guys continue to try your best with your website and i hope you can forgive me for my first review on you all.
Aaron Short
GBFraudulent Fraudulent. Ordered xbox live gold pass, did not receive code after 1 week. Attempted to speak with customer service via online chat 20+ Times, but no one available. Wrote 3 emails to customer service, none answered. Bank reported fraud activity reported on credit card used for transaction. Had bank reverse payment on initial charge and ordered a new card. Stay away from this vendor. I have tried to reach you guys via online chat customer service no less than 20 times. I do not have an order number- nothing was ever emailed about the purchase.
Michael
GBHappy Customer but room for improvement After reading the recent reviews about people not getting codes and being unable to contact customer service i was a little put off. I decided to give it a go based on the much higher amount of positive reviews and i'm glad i did. After i made my purchase i received an email into my junk folder (which the order confirmation screen on the web did tell me to check). The email was a few extra security checks which was the only annoying part of the process - I've never come across checks like this (basically asking that i confirm some details which i had entered online - name/order number etc.) after submitting the information it took around an hour to receive the code, which i didn't mind as the game was a pre-order and i was saving £20+ than going to the Xbox store. The code worked with no issues and the game is now downloaded and working on my Xbox. 4*s due to the security checks via email. it's an unusual way and the process could be refined like most other sites
Customer
ESJust perfect My online order took a day to get to my mail because they were checking that the payment was correct. When I contacted customer service it took less than 30 minutes to answer me and I received it right away. The staff was very friendly and helpful.
Tim Groom
GBFound through google shopping so… Found through google shopping so thought was legit. Unfortunately is not. They don't sell games only the CD code, which is obviously useless without the game/software. Order No. #GD-195100625633 This review was previously removed unjustly on appeal by gamesdeal. I paid for a full game and received only a code. I have never received a refund. Fraudulent company.