Stay away! Stay away!! Support is non existent for simple issues. Had an issue with my email and tried to change it, no answer. (Both direct email and submitting a form on the help site) Messaged them on social media, no response. Just now left a phone message but it’s a generic answering machine so I don’t have much hope I’ll get a response. I have pending withdrawals, but radio silence going on a week now (not even an email). They did approve my initial withdrawal, but nowhere close to what I spent. They just need to refund me at this point minus the processed withdrawal. Once they make this right (if they do at all) I’ll update this to 5 stars, for their accountability. Stay away!! Much better options. ID 7501

Daily bonus and game play are good Daily bonus and game play are good. Always helps to have a daily bonus when you are starting with a new site! Site is easy to maneuver.

Very shady Purchased the $10 welcome bonus package, did not receive the sweepstake coins. Games aren't loading. Contacted support, they told me they will have an update with the issue, its been 2 weeks and no update. Website is still broken.

UPDATE about Verification Process: Fairly New to the Spree Experience So far they have a couple of games that I play on other platforms (two of my favorite games on one platform is important to me). I haven't won anything worth cashing out. I also haven't had any issues with customer service (no need to contact them yet). If I win and end up redeeming, I'll update my review to include feedback on the redemption process and how long it takes to cash out. Update 4/21: The response was everything. Please keep it up because customer service is important to me! Update 4/25: So I have a redemption pending for $500. They've asked me to send them copies of the cards I've used (twice for one that I sent yesterday). And a copy of my driver's license with selfie. It says 3-5 days so I'm waiting patiently. Hope they pay it out! Update 4/27: So I no longer have a pending redemption as I've spent my winnings. I'll take ownership of that because I could have waited. However, here's my biggest complaint. They asked me on 4/24 to submit pictures of the card that I've used (which I've never done before) I guess to verify that the cards belong to me. Well I did send pictures of all cards with the digits covered (per their instruction). Well they claimed that they didn't get one card (which was sent with the rest). It took THREE days for them to acknowledge that I sent the card and then one rep got sassy with me and sent me the verification rules in which it says nothing about sending copy of cards. Well he claims its a part of their rules and regulations. The biggest part about the process is the wait to get verified. I'm so disappointed because I really want to like this site. Part of it is on me because I spent my winnings. But this is a huge issue. When you win, you want your winnings within a reasonable time frame. Update 4/27: I reached out to customer support and they are in the process of making it right about my issues. I believe in extending grace to everyone. So I am definitely updating my review. I want to refer several of my friends and family. So let's see how it goes! Update 4/30: Finally got officially verified! Yay However, I can't speak on the redemption process yet! Hopefully when I play again, Lady Luck is on my side. Customer Service is good and responsive. Just hoping I can WIN again! Will provide another update in a week or so!

I feel used by Spree After spending a fair amount of money the other day and trying to redeem just a small portion back I was immediately restricted from purchasing anything. Then, when I tried to log in from a different browser it said my account is locked. I am worried I will not even receive my redemption now and support has not reached out to why my account is locked.