Stay away! Stay away!! Support is non existent for simple issues. Had an issue with my email and tried to change it, no answer. (Both direct email and submitting a form on the help site) Messaged them on social media, no response. Just now left a phone message but it’s a generic answering machine so I don’t have much hope I’ll get a response. I have pending withdrawals, but radio silence going on a week now (not even an email). They did approve my initial withdrawal, but nowhere close to what I spent. They just need to refund me at this point minus the processed withdrawal. Once they make this right (if they do at all) I’ll update this to 5 stars, for their accountability. Stay away!! Much better options. ID 7501

Great place to play Great place to play - had a lil issue with one of my payouts but they did make it right, great games as well.

They are not paying out any redemptions… They are not paying out any redemptions to players. I have been doing thorough research and I have not seen a single person state and provide any proof of receiving their redemption and I've seen dozens and dozens of people with the same complaint. Social media and reddit is nothing but bad reviews. People were randomly having coin packages refunded back to them, accounts locked out, and unable to verify. I requested my money back as I'm not supporting this scam site and they just copy and paste the same response. I've filed a dispute with my bank as this is a fraudulent platform! I tried to respectfully and privately handle the matter with them and they are refusing and then become non responsive. Do not waste your time or money!

Requested payout on Friday received… Requested payout on Friday received Tuesday morning.

Very rigid customer support I contacted customer support for a few different concerns, and they were incredibly rigid. After I followed up, they outright ignored my follow-up inquiries. Rather than trying to make things right by their customer as a new site, they were very rigid. It felt like I was talking to a robot, or AI. Customer support might as well not exist if there isn't a human capable of discernment, or escalation system. There are many other Social Casino sites out there. I haven't had a bad experience at Stake, Luckyland, Chumba, Fortune Coins, Sportzino, or Zula Casino. For a new site, they could easily win over long-term customers by trying to work with customers for fair solutions.