Careful when you order - potentially long wait time I understand that sometimes verification is needed, but It took nearly 12 hours for me to receive my key after payment. When I asked to cancel the order before they sent the key -because, I know I'm impatient, but I wanted to download and play the game when I bought it, not the next day - my request was ignored. When oneplay's office is closed (they are only open from 10-4, Denmark Time) you can't get any customer service, and if your order needs verification you are out of luck. Overall would not order from here again.

Went as expected – and even better I ordered one years membership of Xbox Live Gold. I chose OnePlay as they seemed cheaper than any other store available. However to my surprise, i first received a 3% discount coupon, then proceeded and then received a new 10% discount coupon, to use instead. The buying process was easy and fast. Redeeming the serial in the userpanel was effective and intuitive as well (even tho i had some issues ending up on some error, as it thought i wasn't logged on, even tho i was). Nothing bad to say otherwise. In comparison, i could find the membership from other stores, for about 440 (DKK), and the finalised price at OnePlay was 289 (DKK). Definitely worth a return.

Meget træls og frustrerende Nu har jeg handlet på OnePlay fra 2014 på 2 forskellige konti uden besvær, men at man så lige får den her bliver man ikke mere glad: Support (OnePlay) Sep 8, 09:08 CEST Hi, Thank you for your order. Your order has been randomly selected for verification. We apologize the inconvenience, but by confirming and providing the info we need, we will also reward you with a FREE Steam Mystery Key (Small)(PC). We need you to do the following 3 steps before we can approve your order(s): Please reply this e-mail with these 3 simple steps. Step 1. Please confirm your OnePlay Account by giving us your name, address, and telephone number. Step 2. Please provide a picture ID with a signature. Step 3. Please provide a credit card with a signature (Please cover sensitive information) Please send the information, and we will approve your order and reward you with a FREE Steam Mystery Key (Small)(PC). Thank you for choosing OnePlay.

Horrendous fraud verification Placed the order on a Saturday, didn't get a key. Sent an email to support, which went unanswered until Monday. (So called "Instant delivery".) Tried to check the FAQ, website doesn't work: "Error 502 Ray ID: 2854a1af341f23de • 2016-03-18 00:40:18 UTC Bad gateway." Eventually customer support replied, asking me to send them a picture of my ID and my debit card, even though I asked them to cancel my order. So now, I'm not getting my order cancelled or delivered, but they still charged me a dollar, so they know my card is legit. I sure as hell am not going to send someone my ID and debit card in an email, I'm not out looking to get my identity stolen. All in all, I've been scammed for a dollar (I know it's just a dollar, but it's about the principle here, not the amount), got nothing in return. My only recommendation is to steer clear and visit a different website.

Do not recommend because of bad payment processing First, I tried to pay with Paypal and it didn't work. Got stuck every time with the message: "The payment wil now initiate in another window. If this window does not open automatically, Click here". Second, I paid with card and my order was flagged for fraud and got declined. This is new to me since I buy all the time from other online stores without any problems. My advice is to stay away from OnePlay.com if you don't want to hassle with bad payments.