Kasper Rasmussen
DKWhere I always order. First the slightly negative. I've ordered many games here, and sometimes the code they provide (by their own supplier) turns out to have already been used. That has happened twice over a span of around 15 keys, but their staff always show the absolute best example of how support is supposed to work. The positive is that, 9/10 times I've bought a code, it's has arrived 2 seconds after the order is complete, and that is why I keep using one play.com thanks for all the cheap codes guys!
Jomer Hax
THNeed more improvement. 1. After launch the Oneplay program, why do I have to login again? it should be automatically after the first time. 2. After selected download game, it should proceed to my game tab, not my list tab, it needs user to click more than three times to execute download/install commands. 3. The games should notify user how much HDD space it needs, and it should have option to install in difference folder/drive. 4. After I completed download one of the game, then I click "install", nothing happen, I assumed that the available storage is not enough. It should pop up notification box to let user know that there is not enough storage left.
Kelly
GBHorrendous fraud verification Placed the order on a Saturday, didn't get a key. Sent an email to support, which went unanswered until Monday. (So called "Instant delivery".) Tried to check the FAQ, website doesn't work: "Error 502 Ray ID: 2854a1af341f23de • 2016-03-18 00:40:18 UTC Bad gateway." Eventually customer support replied, asking me to send them a picture of my ID and my debit card, even though I asked them to cancel my order. So now, I'm not getting my order cancelled or delivered, but they still charged me a dollar, so they know my card is legit. I sure as hell am not going to send someone my ID and debit card in an email, I'm not out looking to get my identity stolen. All in all, I've been scammed for a dollar (I know it's just a dollar, but it's about the principle here, not the amount), got nothing in return. My only recommendation is to steer clear and visit a different website.
ev
DEFriendly support, bad service I caved in with their $1 VIP offer and subscribed for a year. The process of download and verifying my account was overly complicated and I only managed to figure out how it was supposed to work with the help of an online support member, which was available in chat right away and was friendly and helpful. The client though wouldn't recognize my password, and I wasn't even able to log in when said support member reset my password. I've been told my case would be forwarded to a tech staff member who would get back in touch with me the next day, but that didn't happen yet (was two days ago). Not very satisfied. I was not able to use their service so far. Worst case - I wasted a dollar. Well...
Rune Christiansen
DKGood price, fast delivery, and a working product. I ordered the command and conquer pack, very cheaply, and received confirmation at once, and the serial for the game pack at most 5 minutes later. The only thing I that annoyed me a little, was that i couldn't put two of the same game in the basket - I wanted a second copy for my girlfriend, but that's impossible in one go.