Pre-ordered Pillars of Eternity II from… Pre-ordered Pillars of Eternity II from them two weeks before release date. 12 hours after the game has come out, still no key. Requesting support only give you an auto-reply with a generic message. I'm wondering if this is even a legit website.

Great Price and great service! I ordered Fallout: New Vegas Collector's Edition from them today, for the best price I've seen for a new game like this. As soon as you order, you check your account page and download the serial key to put into Steam. Voila! It doesn't get any easier than that! Great game, great price, plus the Digital collectors edition.

Repeat customer, Few if any problems. If network based DRM bugs ya, this may not be for you. After the initial autoresponder to a support ticket request, my license issue was resolved.. Had a D/L link error once, it was auto resolved within a few minutes. D/L speeds seem fine.. I have a 18Mbps connection. Have yet to find a game that does not work (out of around 20 purchases), running windows 7 x64. 98% smooth installations and configurations.

No problems on download and activation I have only used direct2drive once, but have had no problems. Downloaded the game just fine and both the preordercode and the actualy gamecode worked fine. I have not needed any contact with customersupport so cannot comment on that.

This pretty much SUCKS Realizing that my Comanche 4 game is quite old, I still think this company's 'activation' process sucks. Probably, the activation server is no longer online - but GUESS WHAT - I STILL have the CD, the manual, and I want to REINSTALL it, but it appears NO provisions were made for getting one past the 'authorization' window. It doesn't work, and the 'manual activation' email request form gets NO response from anybody. So now, what does someone who PURCHASED their game do to be able to play the damned thing????