Retro vGames

2121 Union Blvd, 18109, Allentown, United States
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1.80
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

5.00%

1

75.00%
About Retro vGames

Founded by gamers, we understand the frustrations of getting raw deals when buying video games and equipment. Having experienced the same, Retro vGames, was founded on the premise of giving our clients access to a wide variety of video games and consoles with consistent quality, consumer friendly policies and great service. We go out of our way to ensure that all of our products are consistently in stock and are offered at affordable prices. We understand the excitement and anxiety that comes with ordering a game or console online, and that you can’t wait to start playing! We are committed to ensure your items are shipped quickly (within 1-2 business days) and safely to you. All of this is done while ensuring that all our clients get personalized customer service. We offer an unbeatable 121 day standard warranty on all of our products free of charge. We offer free shipping, no sales tax and personal, convenient customer service. Our team is committed to serving our loyal customers. Founded in 2012, Retro vGames has come a long way from its humble beginnings as a small, local game store. We were delighted by our customers and local community. However, I noticed a worrying trend of online platforms and sellers swindling people out of their hard-earned money by selling them substandard video games and equipment. We hope to rectify the error in the gaming market that has exploited our passion for retro games. We now serve customers throughout the United States, Canada and the world. We are thrilled to be a part of the independent wing of the video game industry and couldn’t have done it without the support of our amazing, loyal customers.

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Spencer DuBois
GB

The gameboy color game I bought was a… The gameboy color game I bought was a bootleg copy. The gameboy color I bought does not work and keeps resetting after 1-2 minutes of gameplay. I am also unable to save my game. Their site did not allow me to leave a review. Each of the products I ordered had over 95% 5 star reviews, so it seems they internalize bad reviews and only show customers positive reviews

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Reino Milvid
GB

I hope this company gets shut down I hope this company gets shut down. They're overpriced, unresponsive, and they completely leave out the condition of the product. I bought a 3ds XL with a two games, and got a cracked 3ds *LL (So it cant update or use the Eshop) with only one game that didn't have the box and the game didn't read.

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Andy Wall
CA

EBAY AND AMAZON DROPSHIPPERS They buy all their merchandise from other sellers and have those sellers ship it directly to you. They never see the games, they never test the games. They really have no idea what the condition or working order of any of their merchandise is. They say they ship from several warehouses, but this a complete lie. Why would you trust a company that so blatantly lies about their business practices? Just go to Ebay and buy the stuff yourself. At least you can view what that seller is like first hand. The response they will leave to this review will be a lie like all the other responses.

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Stacie Garner
GB

Scam!!!! Received a broken N64 console Update 02.28.24: received the response from the vendor and it is a embarassing excuse for bad products and customer service. There is ZERO chance that this console was ever tested by Retrovgames. Both power cable and AV cable were broken irreparably and the console itself cannot even latch onto the game cartridges. Anyone with a brain cell, knows that the N64 was discontinued and that was the very reason I purchased this console for my Veteran husbands 40th birthday. A bit of nostalgia of our childhood. And now it has been tainted by this experience. RetroVGames and the blatant excuses your actions and representation of being a scam business (especially on a reputable platform like TrustPilot) will not work with me. Your response is not acceptable. Period Received a broken N64 console. Completely broken from all levels. Bought it for my husbands birthday and he didn't plug it in for a few months as he was travelling and then when I complained it was outside of the 121 day return window and therefore they did nothing. Do not buy from this business.

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Karl
GB

This company is a SCAM This company is a SCAM! I hope the police, BBB, or someone shuts them down. They took payment, sent an incomplete / nonfunctional order, and then will not respond to customers. They don't pick up the phone (don't even bother trying), and whoever is managing their email responses is an expert at dodging questions and stealing your money. They lie and cheat honest consumers out of their money. HORRIBLE COMPANY - STAY AWAY.

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