Retro vGames

2121 Union Blvd, 18109, Allentown, United States
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1.80
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

5.00%

1

75.00%
About Retro vGames

Founded by gamers, we understand the frustrations of getting raw deals when buying video games and equipment. Having experienced the same, Retro vGames, was founded on the premise of giving our clients access to a wide variety of video games and consoles with consistent quality, consumer friendly policies and great service. We go out of our way to ensure that all of our products are consistently in stock and are offered at affordable prices. We understand the excitement and anxiety that comes with ordering a game or console online, and that you can’t wait to start playing! We are committed to ensure your items are shipped quickly (within 1-2 business days) and safely to you. All of this is done while ensuring that all our clients get personalized customer service. We offer an unbeatable 121 day standard warranty on all of our products free of charge. We offer free shipping, no sales tax and personal, convenient customer service. Our team is committed to serving our loyal customers. Founded in 2012, Retro vGames has come a long way from its humble beginnings as a small, local game store. We were delighted by our customers and local community. However, I noticed a worrying trend of online platforms and sellers swindling people out of their hard-earned money by selling them substandard video games and equipment. We hope to rectify the error in the gaming market that has exploited our passion for retro games. We now serve customers throughout the United States, Canada and the world. We are thrilled to be a part of the independent wing of the video game industry and couldn’t have done it without the support of our amazing, loyal customers.

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Christopher Roznowski
GB

Learn from my mistakes Learn from my mistakes and reading some good reviews, Avoid them at all cost. Orderd a 3ds xl. Relieved an LL and wouldn't play games. Contacted them. Got a replacement, but again another LL that doesn't play 3ds games. Contact for refund. Make you cover shipping return, won't guarantee a refund, bunch of scam artists. Don't know how they have had any good reviews.

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Reino Milvid
GB

I hope this company gets shut down I hope this company gets shut down. They're overpriced, unresponsive, and they completely leave out the condition of the product. I bought a 3ds XL with a two games, and got a cracked 3ds *LL (So it cant update or use the Eshop) with only one game that didn't have the box and the game didn't read.

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Karl
GB

This company is a SCAM This company is a SCAM! I hope the police, BBB, or someone shuts them down. They took payment, sent an incomplete / nonfunctional order, and then will not respond to customers. They don't pick up the phone (don't even bother trying), and whoever is managing their email responses is an expert at dodging questions and stealing your money. They lie and cheat honest consumers out of their money. HORRIBLE COMPANY - STAY AWAY.

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Bill S.
GB

Avoid this company! Avoid this company! They will happily take your money then give you nothing in return except a runaround when you call to find out why you never received your item. I placed an order on 3/4 for 1 PS3 controller. On 3/7 the status updated to "partially shipped" (whatever that means). On 3/16 I called to find out why I never received the item and was asked to call back on Monday. Monday I called, they took my info and said they would get back to me (never happened). Tuesday I called again, they took my info (again) with another promise to look into the issue and get back to me. Read the reviews (I wish I had), this is not a unique experience with them. The next calls I make will be to my credit card company, the BBB, and the State Attorney General.

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Danny Ortega
GB

Do NOT Shop here I ordered 2 games off their site, separately because the first purchase came with a discount code. So i placed a second ordered and they lost it, I talked to customer support like several times, 3 times over the phone and on the phone they told me they could not find my order, and insisted it doesn’t exist. When i emailed them they said the order was delivered and then sent me my first orders details. I still never got my second game, but instead of admitting fault or trying to help me find the order or figure it out, they kept my money and insisted it was delivered even tho it never was. I did get the first game, but the second game never came and it feels like I’ll never see it. My card company declined to dispute the charges because the company claims they delivered my game. It’s been a month but I’m accepting the loss cause the gaslighting from this company is unbearable. There’s no point in arguing with hustlers. DO NOT SHOP HERE.

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