Nice GameCube looks new I was skeptical of buying from this company because of the bad reviews. However, I thought I would give them a chance. I ordered a GameCube with controller & Memory Card. I also ordered a Nintendo 64 Rumble Pack. I’ve not received the rumble pack yet. The GameCube package was packed well and very secure. When opened the GameCube looked brand new. I received the orange model which is supposed to be region locked to Japan. It plays US games with no issue so maybe they converted it, I don’t know. As far as shipping, I saw no signs of drop shipping. The return label had the shipper as Retro vGames, and there were a couple of advertisements from them in the box. I’m giving 4 stars because the aftermarket controller does not work at all. I contacted them & they’re supposed to send a replacement. Hopefully, it will be fast. At least I had a spare GameCube controller of my own. I purchased an additional 1 year warranty so I’m covered if issues arise.

3 different games, all the same issues I ordered 3 different ps4 games; all of which came with damage to the cases and two of them in the wrong case all together. What further enraged the experience was that I specifically payed an extra $17 for one of the games to come in a case, only to find the corner cracked and missing a chunk. After messaging back and forth, with what appears to be either a bot or a script written response that kept passing the blame to their review team, the best they could do was a ‘sincere’ apology and a lousy 5% of my money back. I then further messaged to at least try and get the $17 back I specifically spent for a case and they denied it but graciously gave me a 10% off card for my next visit so I can go and give them more money. I wish I would’ve done more digging before buying but lesson learned and it will not happen again. Steer clear of this site if you can, you have been warned.

Scam!!!! Received a broken N64 console Update 02.28.24: received the response from the vendor and it is a embarassing excuse for bad products and customer service. There is ZERO chance that this console was ever tested by Retrovgames. Both power cable and AV cable were broken irreparably and the console itself cannot even latch onto the game cartridges. Anyone with a brain cell, knows that the N64 was discontinued and that was the very reason I purchased this console for my Veteran husbands 40th birthday. A bit of nostalgia of our childhood. And now it has been tainted by this experience. RetroVGames and the blatant excuses your actions and representation of being a scam business (especially on a reputable platform like TrustPilot) will not work with me. Your response is not acceptable. Period Received a broken N64 console. Completely broken from all levels. Bought it for my husbands birthday and he didn't plug it in for a few months as he was travelling and then when I complained it was outside of the 121 day return window and therefore they did nothing. Do not buy from this business.

If I could give negative stars I would If I could give negative stars I would. I ordered over 200$ worth stuff on the website on December 11. I got an email saying it shipped, I contacted them via live chat today because the link doesn’t give me a tracking. I got in the mail 2 controllers but I did not receive the console, the memory card or the game that I also bought. My email says that is what was delivered, after speaking with a live chat person, I was told he was “waiting on the other tracking code”. Now when I go on the website to verify if I received it, there is no live chat. This is ridiculous!

This company is a SCAM This company is a SCAM! I hope the police, BBB, or someone shuts them down. They took payment, sent an incomplete / nonfunctional order, and then will not respond to customers. They don't pick up the phone (don't even bother trying), and whoever is managing their email responses is an expert at dodging questions and stealing your money. They lie and cheat honest consumers out of their money. HORRIBLE COMPANY - STAY AWAY.