Retro vGames

2121 Union Blvd, 18109, Allentown, United States
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1.80
Based on 20 Reviews

5

15.00%

4

5.00%

3

0.00%

2

5.00%

1

75.00%
About Retro vGames

Founded by gamers, we understand the frustrations of getting raw deals when buying video games and equipment. Having experienced the same, Retro vGames, was founded on the premise of giving our clients access to a wide variety of video games and consoles with consistent quality, consumer friendly policies and great service. We go out of our way to ensure that all of our products are consistently in stock and are offered at affordable prices. We understand the excitement and anxiety that comes with ordering a game or console online, and that you can’t wait to start playing! We are committed to ensure your items are shipped quickly (within 1-2 business days) and safely to you. All of this is done while ensuring that all our clients get personalized customer service. We offer an unbeatable 121 day standard warranty on all of our products free of charge. We offer free shipping, no sales tax and personal, convenient customer service. Our team is committed to serving our loyal customers. Founded in 2012, Retro vGames has come a long way from its humble beginnings as a small, local game store. We were delighted by our customers and local community. However, I noticed a worrying trend of online platforms and sellers swindling people out of their hard-earned money by selling them substandard video games and equipment. We hope to rectify the error in the gaming market that has exploited our passion for retro games. We now serve customers throughout the United States, Canada and the world. We are thrilled to be a part of the independent wing of the video game industry and couldn’t have done it without the support of our amazing, loyal customers.

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Reid Morton
GB

Nice GameCube looks new I was skeptical of buying from this company because of the bad reviews. However, I thought I would give them a chance. I ordered a GameCube with controller & Memory Card. I also ordered a Nintendo 64 Rumble Pack. I’ve not received the rumble pack yet. The GameCube package was packed well and very secure. When opened the GameCube looked brand new. I received the orange model which is supposed to be region locked to Japan. It plays US games with no issue so maybe they converted it, I don’t know. As far as shipping, I saw no signs of drop shipping. The return label had the shipper as Retro vGames, and there were a couple of advertisements from them in the box. I’m giving 4 stars because the aftermarket controller does not work at all. I contacted them & they’re supposed to send a replacement. Hopefully, it will be fast. At least I had a spare GameCube controller of my own. I purchased an additional 1 year warranty so I’m covered if issues arise.

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Reino Milvid
GB

I hope this company gets shut down I hope this company gets shut down. They're overpriced, unresponsive, and they completely leave out the condition of the product. I bought a 3ds XL with a two games, and got a cracked 3ds *LL (So it cant update or use the Eshop) with only one game that didn't have the box and the game didn't read.

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Karl
GB

This company is a SCAM This company is a SCAM! I hope the police, BBB, or someone shuts them down. They took payment, sent an incomplete / nonfunctional order, and then will not respond to customers. They don't pick up the phone (don't even bother trying), and whoever is managing their email responses is an expert at dodging questions and stealing your money. They lie and cheat honest consumers out of their money. HORRIBLE COMPANY - STAY AWAY.

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Zach Sill
GB

3 different games, all the same issues I ordered 3 different ps4 games; all of which came with damage to the cases and two of them in the wrong case all together. What further enraged the experience was that I specifically payed an extra $17 for one of the games to come in a case, only to find the corner cracked and missing a chunk. After messaging back and forth, with what appears to be either a bot or a script written response that kept passing the blame to their review team, the best they could do was a ‘sincere’ apology and a lousy 5% of my money back. I then further messaged to at least try and get the $17 back I specifically spent for a case and they denied it but graciously gave me a 10% off card for my next visit so I can go and give them more money. I wish I would’ve done more digging before buying but lesson learned and it will not happen again. Steer clear of this site if you can, you have been warned.

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Christopher Roznowski
GB

Learn from my mistakes Learn from my mistakes and reading some good reviews, Avoid them at all cost. Orderd a 3ds xl. Relieved an LL and wouldn't play games. Contacted them. Got a replacement, but again another LL that doesn't play 3ds games. Contact for refund. Make you cover shipping return, won't guarantee a refund, bunch of scam artists. Don't know how they have had any good reviews.

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