Cant recovor my old accound even if i… Cant recovor my old accound even if i have the same phone and hotmail that i had when i first open my accound 12 years ago, i give tem all the info they want but exept for the last 4 digit of the card i used 12 YEARS AGO becuse yea like normal human i forget thing after 12 years and even my bank keep those info for 1 years after they told me... and the response time of 24H realy dont help

Good Storefront I'm laughing at the majority of negative reviews here who know nothing about how Steam works. In my experience, I've had just about as good an experience on Steam as it can be, as a customer since 2017. Whenever I've had to contact support (very rarely, admittedly), I've been able to get a response that did assist in questions made. Even with criticisms that are absolutely justified against this platform (and maybe Valve too), I still find Steam much more trustworthy than other gaming companies

Refund policy is awful I hate that they do not allow refunds for games that are played more than 2 hours. What if tutorial chapters and/or time to become familiar with the game takes 2 hours or more? What if no bugs and issues are found during first 2 hours? Never buy any game from steam unless you are absolutely CERTAIN that you will like it. Free games are different story.

Steam support is trash how are you… Steam support is trash how are you supposed to get help logging in when you have to log in to get help this is the stupidest thing I have ever seen steam please create a better customer service experience for users. Very disappointed

Top notch company User since the beginning of Steam. Seen it evolving so much since! They are light, provides an excellent store experience, have great support, offers accessible ways for most operation, add modernity and flexibility every years, etc. They even push hard to support Linux! That amazing how many games can run on Linux nowadays thanks to Proton from Steam! And, most users are not aware, co-founder Gabe is also really pushing to provide fair services and open source tech.