The customer service is beyond bad Probably one of the worst customer service so far. They never answer any questions and never try to solve any problems.

“Kongregate is where games go to die” If you like playing games that will cheat you, lie to you, scam you, rugpull on you, roll the game back on you, and devalue your money every step of the way, then you’re in luck, Kongregate has some games for you! The incompetence from this company is simply amazing, how is a company able to release content and “features” to the public in the live game without testing it first or consulting with the Pro Players of the game first? Wanna know how? Because the players are the Beta Testers. That’s right! We get to pay Kong to play this game and test all the broken features and bugs when they release it live, that’s how predatory of a company they are. They don’t care about players or their time & money wasted, they just want to rake in the profits with as little expenses as needed expecting us to just be happy with the crap they deliver. The saying “Kongregate is where games go to die” holds so much truth because them beating a dead horse to get more profit out of it is their business. I’ve been playing a game called Bit Heroes for over 5 years, that was originally developed by Juppiomenz then bought by Kong, and the sole reason why I want to rage-quit now, after all that hard work over the last 5 years, is simply Kong. Just them. They’re that terrible, so terrible I want to leave the friendships I’ve made over the last 5 years just so I don’t support them any longer. They don’t care about us or the game, so why would anyone want to support that kind of greed? I know I don’t, and this last action they took with a game rollback after they released a broken feature without consulting the Pros was the straw that broke the camel’s back. Way to go Kong! Right when we thought you couldn’t do any worse, you prove us wrong yet again! So if you like playing games where only you gets cheated, go to Kong, they will love your wallet more than you. Thanks Kong. Thanks for ruining one of the best games I’ve been able to find within the last decade, job terribly done. (By the way, this is also one of their business tactics, they will try to cheat you more the more time you put into the game so it’s easier for them to get rid of you to make room for more suckers who don’t know their traps. Most of my friends who have left the game already was specifically because of Kong, not the game itself, just Kong. If that tells you anything.. DO NOT TRUST KONG.)

Admin neglect and unfairness The admins use bias judgments when it comes to being reported. the things you are reported for may be correct, the punishment you get is over of what it should be. the admins do nothing to actually take away the real toxic people and target innocent people like me. for a true story: i was chatting and filter dodging and then someone else did the same thing. i got silenced, they didn't. do you really want to visit a site that acts like this? think about it.

An easy 5 Stars Fantastic flash game website with plenty of games to play! Most games are enjoyable but there are a few low quality games that I have found in the past on this website. Over all the quality control is pretty good and the way they deal with users is fine from past experience. Never had any problems with this site after 5+ years of use so I can only give a 5 star rating.

Does not answer emails in any kind of… Does not answer emails in any kind of timely manner. Does not support customers that IronSource screws out of Offer Wall Rewards.