Astro a40 TR with mix amp pro is worst… Astro a40 TR with mix amp pro is worst headset ever. I've owned this for a few years now for the ps4. I've now come to ps5 and it doesn't work on here because the lack of optical port. Well, the problems I've had since owning this. The right hand side ear muff always slides and moves on its own because the screw doesn't hold tight enough. I've had crackling sounds through both speakers about 10% of the time when using them. The game volume to chat volume on my mix amp never worked and this is the reason I bought these. So I can't turn it to turn one or the other quite. The mute switch button was like a cheap Chinese plastic which almost broke with in a few weeks,of owning them. All the button does is rattle. I had better sounds of a £30 headset I once had and broke and couldn't replace wirh same so i ended up buying the astro for £250 which was one of my biggest mistakes. Ive regretted ever since owning them. I'll never go back and buy any astro product brand new.

DON’T BUY ASTRO DON’T BUY ASTRO Worst company ever, updating the xbox one version to the xbox x version is just not doable. Paid €150 for a headset and couldn't even update. I do not recommend AstroGaming to EVERYONE. Poor customer service and dramatically poor settlement on issues such as not being able to update.

Love the headset, really dislike the poor customer service Honestly love the headset, sadly the dock I received was faulty and then I found out their customer support is worse. I sent it in for replacement, which they did replace. They (Lewis and Niko V. from customer support) then tell me to contact a third party shipping company without giving me any contact information. I can not find my package anymore as it has been returned to their address since they did not give me contact details at all. Now they have my money and my dock, and I have a headset I cannot use. Also the back and forth between customer support has been going on before I even shipped the dock on august 17th. edit: 25/09/2022 They say they are refunding me now, which is gonna take up to 14 days, maybe they're not so bad? Will update in 14 days (: edit: its now 20/10/2022 and I have yet to receive a refund or my dock back, rendering my headset useless. Very disappointed in Lewis and Niko V. Edit: 27/10/2022 Got the dock replacement today and it is working wonderful. changing my review from 2 -> 3

Bad customer service AstroGaming might have the WORST customer service I've ever come across in my life. Their employees (if they even have them) do not respond to support e-mails and sometimes the website will not even let you send one due to a bug. Be careful when ordering and think twice before ordering.

I ordered a A40 headset I ordered a A40 headset, I was told to give a month for shipping, I waited. One month passes and I get an email saying it moved my shipping date out another month. I still waited, 2 weeks go by and I get an email that my order was cancelled. What a trash experience from them.