Bought mine awhile ago, not sure how everything is now. I understand my opinion may not be as good as other since i bought my headset from them a couple years ago, but I am going to give it anyways. I bought a head set from them about 6 years ago and i still use it to this day. Its amazing and the mix amp still works. The mic has cut out and kept making bad noises but I just took it out and use another mic. I contacted them before about my wire and my mic which with ease they replaced on their own. I have the astro a40's and i would recommend them to any gamer.

Astro are a joke. My A50 headset stopped working and they tried to tell me it was my fault. It turns out the astro firmware is the issue as it does not work. There is absolutely nothing wrong with the headset......only the firmware. They still did not accept responsibility and did not change my headset which is now useless. Do not bother wasting your money with Astro.

Dodgy manufacturing can cost you $$$$ I got an astro a40 a few years ago, i treated it like glass because of the price and it literally fell appart in my hands. Years layer I was convinced by other people to get the a50 as everyone said they are much better now. Not even 8 months of having it i moved it and the cable snapped the usb port out of the back of the dock. I will never ever under any circumstances use an astro product again or tell some one its worth it coz it sure as hell isnt.

Astro a40 TR with mix amp pro is worst… Astro a40 TR with mix amp pro is worst headset ever. I've owned this for a few years now for the ps4. I've now come to ps5 and it doesn't work on here because the lack of optical port. Well, the problems I've had since owning this. The right hand side ear muff always slides and moves on its own because the screw doesn't hold tight enough. I've had crackling sounds through both speakers about 10% of the time when using them. The game volume to chat volume on my mix amp never worked and this is the reason I bought these. So I can't turn it to turn one or the other quite. The mute switch button was like a cheap Chinese plastic which almost broke with in a few weeks,of owning them. All the button does is rattle. I had better sounds of a £30 headset I once had and broke and couldn't replace wirh same so i ended up buying the astro for £250 which was one of my biggest mistakes. Ive regretted ever since owning them. I'll never go back and buy any astro product brand new.

Bad customer service AstroGaming might have the WORST customer service I've ever come across in my life. Their employees (if they even have them) do not respond to support e-mails and sometimes the website will not even let you send one due to a bug. Be careful when ordering and think twice before ordering.