GameFly is dead GameFly is dead. They barely have any series X games. Dragon Quest XI is a popular one and they don’t have it. They barely have any Series X games. They used to have a huge library years ago. Seems like they are barely hanging on.

Very few Blu-ray's, not worth it Like most other people, I think Gamefly is pretty bad. I wanted to start renting Blu-Rays so I signed up for the 2 movies at a time plan. Unfortunately, there's no way to browse the entire Blu-Ray catalog without signing up first. I signed up and was shocked at how few Blu-Rays they actually have for rental. Almost everything is marked as TBD or coming soon. Now I know why they didn't let me browse the catalog first. It's because they hardly have anything. I can't speak for the game rental plans, but the movie rental plans are awful. I haven't really had problems with the turnaround time like many others, the discs have arrived relatively quickly but what good is that when they only have a few movies available for rent? I'm cancelling after I receive the last 2 movies in my queue.

The worst customer service experience Was told my purchase was under review but they did not specify which purchase. Asked questions that weren't answered, like which order was an issue, and was not offered any help. Only received copy and paste answers. When I had a chance to call in to verify this order, I was placed on hold and then hung up on almost 10 minutes later. Worst customer service experience. Why do I have to jump through hoops to give a company my money.. Will not be dealing with GameFly ever again.

This place is terrible This place is terrible, your games spend more time in transit and waiting for game-locked games to re-game-lock because they were taken off by the site. Now my account is sitting idle and I’m paying for not having games when I had game-locked games available. Also, you will wait a week for your first choice and then they send you your second choice anyway. At the end of the day I am getting 2 games a month (not my top pick, normally) and the rest of the time is transit. After a week you can report a problem and they will start shipping your next title. PlayStation has a similar model and it’s way better for the money and time. What a shame. Read the other reviews to confirm if you don’t believe mine!

A BAD copy of steam Let’s face it steams not that great, so a bad carbon copy isn’t going to be better is it?!? Couple this with the method they have used to acquire customers; Via buying good successful websites closing them down and redirecting the traffic to there own site. What we have here is a classic corporate jerk who thinks they have the money to do what ever they like and sod the customers... “We can BUY more later”.