Clayton Goff
GBThis service is a JOKE Service is terrible taking approximately 2 weeks to turn games around. They continually blame the post office, but no other company I shop with has this issue. Their customer service is all but non-existant. The minimal effort they pretend to make is generally more infuriating than helpful. I was told that the availability queues to not reflect availablitity for YOU but rather are an average of the whole country. You have absolutely zero way to identify which games are actually available to your specific area.
Joshua Narveleit
GBI feel scammed The games would take forever to arrive and sometimes wouldn't until I requested a replacement and then both copies showed on the same day and now I got charged for games currently in the mail to be returned. I sold my console because of it and now charged for games I don't have nor have a console for.
Jessie Schultz
GBshipping standards are subpar.. shipping standards are subpar... you have to wait 8 days before they will even check on the status of your non arrival.... they don't order enough games and then blame it on shipping when they don't send out your gamelocked titles.... i have had their service for 3 months and 2 of the 3 months has been waiting on games..... 9 days shipping from pittsburgh to alabama is somehow ok????but at least customer service is right there to tell you they are not going to do anything to help.... had it not been a gift subscription i would have cancelled 10 times by now
David
GBHorrible Service and Scam Business Horrible experience. They charged for me rentals that they never delivered even after double checking that I provided the correct shipping address and customer service is almost non-existent. I rented a game nearly one month ago and it was never delivered.
John
GBThis company lacks reason and logic This company lacks reason and logic. I wasn't able to open an account because an older resident at my address never paid. This older resident owes 6 dollars. I offered to pay it and they wouldn't accept. This company literally turned down future business over 6 dollars 🤣🤣🤣.