I don't really know why this site has… I don't really know why this site has such bad reviews but I'm guessing I've just had a different experience because this is my second time using gamefly and I think its great. Ive had no problems receiving games for the Nintendo switch and they even mailed my second game the day after I mailed back the first and they hadnt even received mine yet but they saw that I had sent it i guess and I received my second game before they evn had my first one back. Also the last time I used them before I moved I had sent back a game and it ended up lost in the mail somehow and they refunded me for a month of service. I really like this company, I thing their prices are reasonable, not great but eh.. also if you want to keep a game its often cheaper then you would get a used game anywhere else. I will be using them for a long time I think.

Very few Blu-ray's, not worth it Like most other people, I think Gamefly is pretty bad. I wanted to start renting Blu-Rays so I signed up for the 2 movies at a time plan. Unfortunately, there's no way to browse the entire Blu-Ray catalog without signing up first. I signed up and was shocked at how few Blu-Rays they actually have for rental. Almost everything is marked as TBD or coming soon. Now I know why they didn't let me browse the catalog first. It's because they hardly have anything. I can't speak for the game rental plans, but the movie rental plans are awful. I haven't really had problems with the turnaround time like many others, the discs have arrived relatively quickly but what good is that when they only have a few movies available for rent? I'm cancelling after I receive the last 2 movies in my queue.

Another GameFly game doesn’t work Dragon age did not work! Super super disappointed and frustrated since this is the second disc in a row sent to me not being able to play! This was a game I was pretty excited to play when I read the RPG gameplay description. The disc had the tinniest scratch . This time I took photos of the error and can not download to play screen as proof of the unfortunate situation.

Nothing but trouble Nothing but trouble with sending games and receiving them. It always takes more than 7 days to receive a game they say it's fast shipping. Fast return rarely works and game lock just ensure you don't get a game for one third of the month.

This "service" continues to degenerate This "service" continues to degenerate. Each time I've come back, I'm met with more frustration and disappointment. This time, within an entire months' membership, I only received 1 game. I only kept said game for 4 days, and sent it back, thinking it would be in time for other new releases. I watched my mailman pick up and scan the return envelope. It took an additional 4 days for Gamefly to receive the game, which in and of itself is a problem, considering they have a (broken) system in place that's supposed to recognize the moment a game is scanned and being sent back. Needless to say, because their system doesn't work. I was unable to get either of the games on my queue upon release. To add to to my frustration, I monitored said games and watched the availability raise from "low" to "normal" multiple times and still never received a game. I'm contemplating filling a report with the BBB. They're clearly unable to provide the "service" they're charging people for.