This "service" continues to degenerate This "service" continues to degenerate. Each time I've come back, I'm met with more frustration and disappointment. This time, within an entire months' membership, I only received 1 game. I only kept said game for 4 days, and sent it back, thinking it would be in time for other new releases. I watched my mailman pick up and scan the return envelope. It took an additional 4 days for Gamefly to receive the game, which in and of itself is a problem, considering they have a (broken) system in place that's supposed to recognize the moment a game is scanned and being sent back. Needless to say, because their system doesn't work. I was unable to get either of the games on my queue upon release. To add to to my frustration, I monitored said games and watched the availability raise from "low" to "normal" multiple times and still never received a game. I'm contemplating filling a report with the BBB. They're clearly unable to provide the "service" they're charging people for.

Very few Blu-ray's, not worth it Like most other people, I think Gamefly is pretty bad. I wanted to start renting Blu-Rays so I signed up for the 2 movies at a time plan. Unfortunately, there's no way to browse the entire Blu-Ray catalog without signing up first. I signed up and was shocked at how few Blu-Rays they actually have for rental. Almost everything is marked as TBD or coming soon. Now I know why they didn't let me browse the catalog first. It's because they hardly have anything. I can't speak for the game rental plans, but the movie rental plans are awful. I haven't really had problems with the turnaround time like many others, the discs have arrived relatively quickly but what good is that when they only have a few movies available for rent? I'm cancelling after I receive the last 2 movies in my queue.

This place is terrible This place is terrible, your games spend more time in transit and waiting for game-locked games to re-game-lock because they were taken off by the site. Now my account is sitting idle and I’m paying for not having games when I had game-locked games available. Also, you will wait a week for your first choice and then they send you your second choice anyway. At the end of the day I am getting 2 games a month (not my top pick, normally) and the rest of the time is transit. After a week you can report a problem and they will start shipping your next title. PlayStation has a similar model and it’s way better for the money and time. What a shame. Read the other reviews to confirm if you don’t believe mine!

The site itself is good The site itself is good. Attempting to actually get a popular game when it comes out is VERY hard to do though. I typically wait until the game has been out a few months before I even think about getting it for rent from them. I've only gotten a couple of games that weren't readable. When I lost a game, they quickly sent the next game on my queue without question. Buying preowned games from them can be a REAL deal. with discounts and digital coupons they offer on occasion, I often times use them as gifts.

This company lacks reason and logic This company lacks reason and logic. I wasn't able to open an account because an older resident at my address never paid. This older resident owes 6 dollars. I offered to pay it and they wouldn't accept. This company literally turned down future business over 6 dollars 🤣🤣🤣.