Nothing but trouble Nothing but trouble with sending games and receiving them. It always takes more than 7 days to receive a game they say it's fast shipping. Fast return rarely works and game lock just ensure you don't get a game for one third of the month.

Horrible Service and Scam Business Horrible experience. They charged for me rentals that they never delivered even after double checking that I provided the correct shipping address and customer service is almost non-existent. I rented a game nearly one month ago and it was never delivered.

This place is terrible This place is terrible, your games spend more time in transit and waiting for game-locked games to re-game-lock because they were taken off by the site. Now my account is sitting idle and I’m paying for not having games when I had game-locked games available. Also, you will wait a week for your first choice and then they send you your second choice anyway. At the end of the day I am getting 2 games a month (not my top pick, normally) and the rest of the time is transit. After a week you can report a problem and they will start shipping your next title. PlayStation has a similar model and it’s way better for the money and time. What a shame. Read the other reviews to confirm if you don’t believe mine!

shipping standards are subpar.. shipping standards are subpar... you have to wait 8 days before they will even check on the status of your non arrival.... they don't order enough games and then blame it on shipping when they don't send out your gamelocked titles.... i have had their service for 3 months and 2 of the 3 months has been waiting on games..... 9 days shipping from pittsburgh to alabama is somehow ok????but at least customer service is right there to tell you they are not going to do anything to help.... had it not been a gift subscription i would have cancelled 10 times by now

The site itself is good The site itself is good. Attempting to actually get a popular game when it comes out is VERY hard to do though. I typically wait until the game has been out a few months before I even think about getting it for rent from them. I've only gotten a couple of games that weren't readable. When I lost a game, they quickly sent the next game on my queue without question. Buying preowned games from them can be a REAL deal. with discounts and digital coupons they offer on occasion, I often times use them as gifts.