Tried to start an acct with them… Tried to start an acct with them because I finally got a gaming device. Figured it was better to try multiple new games and find some I might want to actually get, vs. buying a game and hating it... Refused my account and cancelled it because a relative used to have stuff sent to my place, because his stuff would be safer than delivered to his own home. Wouldn't give me a reduced trial account and kept insisting I've had one before. DONT JOIN. Look elsewhere!

Awful Company This company will steal your money. Awful customer service, awful website UI, if something goes wrong with a game they will not hesitate to charge your account without permission and make you jump through hoops to fix it. You can tell why it has such a low rating.

This "service" continues to degenerate This "service" continues to degenerate. Each time I've come back, I'm met with more frustration and disappointment. This time, within an entire months' membership, I only received 1 game. I only kept said game for 4 days, and sent it back, thinking it would be in time for other new releases. I watched my mailman pick up and scan the return envelope. It took an additional 4 days for Gamefly to receive the game, which in and of itself is a problem, considering they have a (broken) system in place that's supposed to recognize the moment a game is scanned and being sent back. Needless to say, because their system doesn't work. I was unable to get either of the games on my queue upon release. To add to to my frustration, I monitored said games and watched the availability raise from "low" to "normal" multiple times and still never received a game. I'm contemplating filling a report with the BBB. They're clearly unable to provide the "service" they're charging people for.

This company lacks reason and logic This company lacks reason and logic. I wasn't able to open an account because an older resident at my address never paid. This older resident owes 6 dollars. I offered to pay it and they wouldn't accept. This company literally turned down future business over 6 dollars 🤣🤣🤣.

Won't Honor Orders Canceled my order because they suck at their jobs. They refused to honor the order saying they could cancel anything they liked. Edit: Response to GameFly - See "they suck at their jobs." I don't care about your bad information. You posted the item for that price and should 100% honor that price. But instead of honoring them, you canceled them like cowards and blame it on your supplier.