This place is terrible This place is terrible, your games spend more time in transit and waiting for game-locked games to re-game-lock because they were taken off by the site. Now my account is sitting idle and I’m paying for not having games when I had game-locked games available. Also, you will wait a week for your first choice and then they send you your second choice anyway. At the end of the day I am getting 2 games a month (not my top pick, normally) and the rest of the time is transit. After a week you can report a problem and they will start shipping your next title. PlayStation has a similar model and it’s way better for the money and time. What a shame. Read the other reviews to confirm if you don’t believe mine!

Nothing but trouble Nothing but trouble with sending games and receiving them. It always takes more than 7 days to receive a game they say it's fast shipping. Fast return rarely works and game lock just ensure you don't get a game for one third of the month.

shipping standards are subpar.. shipping standards are subpar... you have to wait 8 days before they will even check on the status of your non arrival.... they don't order enough games and then blame it on shipping when they don't send out your gamelocked titles.... i have had their service for 3 months and 2 of the 3 months has been waiting on games..... 9 days shipping from pittsburgh to alabama is somehow ok????but at least customer service is right there to tell you they are not going to do anything to help.... had it not been a gift subscription i would have cancelled 10 times by now

I don't really know why this site has… I don't really know why this site has such bad reviews but I'm guessing I've just had a different experience because this is my second time using gamefly and I think its great. Ive had no problems receiving games for the Nintendo switch and they even mailed my second game the day after I mailed back the first and they hadnt even received mine yet but they saw that I had sent it i guess and I received my second game before they evn had my first one back. Also the last time I used them before I moved I had sent back a game and it ended up lost in the mail somehow and they refunded me for a month of service. I really like this company, I thing their prices are reasonable, not great but eh.. also if you want to keep a game its often cheaper then you would get a used game anywhere else. I will be using them for a long time I think.

A BAD copy of steam Let’s face it steams not that great, so a bad carbon copy isn’t going to be better is it?!? Couple this with the method they have used to acquire customers; Via buying good successful websites closing them down and redirecting the traffic to there own site. What we have here is a classic corporate jerk who thinks they have the money to do what ever they like and sod the customers... “We can BUY more later”.