The worst customer service experience Was told my purchase was under review but they did not specify which purchase. Asked questions that weren't answered, like which order was an issue, and was not offered any help. Only received copy and paste answers. When I had a chance to call in to verify this order, I was placed on hold and then hung up on almost 10 minutes later. Worst customer service experience. Why do I have to jump through hoops to give a company my money.. Will not be dealing with GameFly ever again.

Awful Company This company will steal your money. Awful customer service, awful website UI, if something goes wrong with a game they will not hesitate to charge your account without permission and make you jump through hoops to fix it. You can tell why it has such a low rating.

This company lacks reason and logic This company lacks reason and logic. I wasn't able to open an account because an older resident at my address never paid. This older resident owes 6 dollars. I offered to pay it and they wouldn't accept. This company literally turned down future business over 6 dollars 🤣🤣🤣.

Won't Honor Orders Canceled my order because they suck at their jobs. They refused to honor the order saying they could cancel anything they liked. Edit: Response to GameFly - See "they suck at their jobs." I don't care about your bad information. You posted the item for that price and should 100% honor that price. But instead of honoring them, you canceled them like cowards and blame it on your supplier.

Tried to start an acct with them… Tried to start an acct with them because I finally got a gaming device. Figured it was better to try multiple new games and find some I might want to actually get, vs. buying a game and hating it... Refused my account and cancelled it because a relative used to have stuff sent to my place, because his stuff would be safer than delivered to his own home. Wouldn't give me a reduced trial account and kept insisting I've had one before. DONT JOIN. Look elsewhere!