Waited 6 months for 2 games Waited 6 months for 2 games. Received email they had shipped, 2 months later still no games and support says package lost. Inform me I can get a replacement or refund. I said send a replacement, that was 3 weeks ago and still no response after requesting updates.

Limited Run blamed me for their mistake! I logged onto their website trying to check on the status of my order. The page didn't load properly. Then I got an email stating that my pre-order was canceled. Thinking that this is an easy fix, I contacted customer service by email. The rep Conor replied, stating that they cannot fix the problem becauseI initiated the cancelation. I explained the chain of event to him, and his answer was the same. I asked to speak to a manager but was ignored. This is awful customer service! I bought from them for years, and I still have other pre-orders, but I think I will cancel them. Often, I find physical copies of the games in Asian markets. Will go to those sites instead. I can't believe Limited Run won't make things right when it was clearly their fault.

Useless Useless, waiting two years on an order cant get an intelligent response with a definitive timeline. Dont bother wasting your money, they take your money and promote new orders to make more money to line their greedy pockets, all while hoping you forget about your order from 2 years ago. Pyramid scheme shrouded in nostalgia gaming.

SERIOUS TRUST CONCERNS FOR EVERY PARENT! I’ve heard that his company hides liberal extremist messaging in their games. Thought it sounded like crazy conspiracy talk. Today I learned (confirmed in a tweet by LRG) that this company fired an employee for following some conservative social media accounts. The fact that this, now former, employee also follows liberal social media accounts was apparently ignored by the company. Wasn’t good enough. SO NOW…. to me it doesn’t sound too crazy to think that they may be putting hidden, brain washing imaging in their games after all.

Horrible company Horrible company. Takes over a year to get your order. Sometimes longer. Staff are woke too.