Limited Run blamed me for their mistake! I logged onto their website trying to check on the status of my order. The page didn't load properly. Then I got an email stating that my pre-order was canceled. Thinking that this is an easy fix, I contacted customer service by email. The rep Conor replied, stating that they cannot fix the problem becauseI initiated the cancelation. I explained the chain of event to him, and his answer was the same. I asked to speak to a manager but was ignored. This is awful customer service! I bought from them for years, and I still have other pre-orders, but I think I will cancel them. Often, I find physical copies of the games in Asian markets. Will go to those sites instead. I can't believe Limited Run won't make things right when it was clearly their fault.

Stay away from LRG Stay away from LRG - they scam people, take their money and never ship the items. We ordered the Doom helmet a year ago in July 2022, and never received it despite a newsletter mail from March 2023 that the helmets were ready to ship out. Several mails back and forth with their support with no result other than excuses and politely stalling and avoiding to answer. I thought it was mainly because we live in Denmark, but it seems as a general issue with LRG. So sad my kid spent all his savings on this - hard lesson learned!

Limited Run Games is run by intolerant… Limited Run Games is run by intolerant leftist bigots. Never waste your money with LRG. You're better off buying bottled air as it is a better value than woke garbage games made by petulant programmers. LRG should fail as a business. They could have been inclusive and tolerant and not let a mentally ill activist ruin an employees life. But, they chose the easy way out and cowered in fear from a mentally ill activist. Not strong business leadership.

Useless Useless, waiting two years on an order cant get an intelligent response with a definitive timeline. Dont bother wasting your money, they take your money and promote new orders to make more money to line their greedy pockets, all while hoping you forget about your order from 2 years ago. Pyramid scheme shrouded in nostalgia gaming.

took 1.5 yrs to receive my product took 1.5 yrs to receive my product. The product image was completely deceiving: they sent me a different poster than what was posted. Also, the packaging was poor and many of the cards they sent me ended up bent. Customer support is unhelpful. It seems Limited Run Games banks on the fact that it's more trouble than its worth to get your money back.