Limited Run Games

3402 Apex Peakway, 27502, Apex, United States
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1.30
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

0.00%

1

90.00%
About Limited Run Games

Limited Run Games is a premium publisher of physical games. We’re here to bring your favorite digital releases to life on a number of systems — including the Nintendo Switch, Playstation 4 and 5, retro consoles, and more! Since our founding in 2015 by Josh Fairhurst and Douglas Bogart, we’ve released over 1000 games, including both niche indie games and big collabs with legends like Konami and LucasArts. - Our bespoke Collector’s Editions have won awards, and we’ve made tons of great collectibles worthy of primo space on any collector’s shelf. Though we live in an increasingly digital world, we like to live by a simple motto: Forever Physical.

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Brendan. Greally
GB

I got a PlayStation from them I got a PlayStation from them. Cameron timely fashion. However just learned that they audit their employees for mind control, making sure they check their thoughts and reading material. Asa strong believer in freedom of thought I would never buy from this toxic company again.

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Derek Chiasson
GB

Discrimination and wrongful termination LRG fired a female employee for having an opinion online and following naughty people on Twitter. They did this because a pedophile and serial doxxer and harasser tweeted at them to complain. Now they've stopped responding to support requests and turned off replies/comments on all their social media accounts. I've tried reaching them to ask about my own orders due to this fiasco, and they haven't replied in 10 days.

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Sven
DE

Waiting 8 months for "in stock" articles I like physical copies of games but Limited Run always manages to disappoint me. Command & Conquer came without a physical game despite the illustration, the final disk was labeled "Assets Disk". I've been waiting almost two years for an order, and I've waited 8 months for another order with all available items. Which merchant needs 8 months to ship an order from its own warehouse? Edit: The list goes on, my most recent order was missing an item. Nevertheless, I decided to change my rating from 1 to 3 stars because customer support responded quickly and well twice. A subsequent delivery was arranged immediately and it arrived 3 weeks later. I had to pay customs fees, which is wrong, but I got them refunded immediately after contacting support.

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shumbu
GB

Limited Run blamed me for their mistake! I logged onto their website trying to check on the status of my order. The page didn't load properly. Then I got an email stating that my pre-order was canceled. Thinking that this is an easy fix, I contacted customer service by email. The rep Conor replied, stating that they cannot fix the problem becauseI initiated the cancelation. I explained the chain of event to him, and his answer was the same. I asked to speak to a manager but was ignored. This is awful customer service! I bought from them for years, and I still have other pre-orders, but I think I will cancel them. Often, I find physical copies of the games in Asian markets. Will go to those sites instead. I can't believe Limited Run won't make things right when it was clearly their fault.

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Lemming Free
GB

Limited Run Games is run by intolerant… Limited Run Games is run by intolerant leftist bigots. Never waste your money with LRG. You're better off buying bottled air as it is a better value than woke garbage games made by petulant programmers. LRG should fail as a business. They could have been inclusive and tolerant and not let a mentally ill activist ruin an employees life. But, they chose the easy way out and cowered in fear from a mentally ill activist. Not strong business leadership.

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