Unhelpful playstation support So I'm logged out of my playstation online account and the customer support person, called Kev, was very unhelpful. He asked for a serial number on the playstation which was fine and the order number of a purchase for playstation store that I bought 2-3 years ago. Once I explained I didn't have it and the email had been deleted he said nothing he can do. I then asked for someone else I can talk to about reopening my account and he doged the question the first time and then asks for my number for some one to ring later. I honestly don't have high hopes.

Duck playstation support! Duck playstation support!! three hours sitting in queus to be kept be kicked by a live agent three times, the first time was because i wasn't in the correct queue and then the other two times with no explanation. The Most irritating experience, would not recommend having a problem. There shouldn't be regional support. If people have an issue they should be able to get support if its available not wait until their region provides support. being in the Eu my "Support office" hours don't do weekends but the us and aus offices are but i can't get support ridiculous

Absolute joke of a customer service Absolute joke of a customer service. Won't ever buy anything from you or support you rip off shop. 1 star, it said by itself, shame there is no 0 stars you deserve, no respect for gamers at all!

Purchased faulty unfinished game Purchased faulty unfinished game. With less than an hour of playtime was denied refund even after demanding supervisor or manager. Was also told if I filed cc dispute they would ban my account immediately. This is obscene, they sell broken products and retaliate when customers demand appropriate refunds!

Piece of junk. Years ago I had a PlayStation and it was brilliant. So, years later, yesterday I bought a new PlayStation 5 and the Grand Turismo 7 game. Obviously I was expecting a great game console and game. However both are total crap. On my old PlayStation, plug in, pop in a game and off you go. Not this piece of s**t. Spend ages ie all afternoon setting it up before it can even be used. Needs to log onto internet then email address and date of birth FFS. Then, finally put in the game disc and after over 24 hours it still has not loaded. Checked the internet and one user suggested logging off the internet and then reload the disc. Well, hours later, still not uploaded. Am off back to the shop to try and get a refund for the piece of absolute junk. Don’t buy, it truly deserves to be flushed.