Refuse to refund games despite… Refuse to refund games despite developers acknowledging the games poor performance. When contacting support, the live chat agent ended the chat without giving me a chance to respond after we had been chatting back and forth. That was AFTER I had waited in their queue for 50 minutes. Non-existent support staff and predatory business tactics. AVOID.

The only review you need Sony. They keep censoring their games, they used to be great at the start of the ps4 days but now they censor everything including stellar blade. free stellar blade join the dots sign the petition after https //chng .it/dym4zDXHMF we need to fight against this censorship tyranny double standard. I no longer respect Sony. Used to be 5/5 company. Now they just been going down hill since 2018. What can I say folks, if we don't make a stand now they will just bully us all controlling what we play and when they want, doesn't seem right to me somehow.

Unhelpful playstation support So I'm logged out of my playstation online account and the customer support person, called Kev, was very unhelpful. He asked for a serial number on the playstation which was fine and the order number of a purchase for playstation store that I bought 2-3 years ago. Once I explained I didn't have it and the email had been deleted he said nothing he can do. I then asked for someone else I can talk to about reopening my account and he doged the question the first time and then asks for my number for some one to ring later. I honestly don't have high hopes.

The worst customer service The worst customer service I've ever experienced, treat their customers like numbers. Didn't do anything to address a complaint of rampant online abuse on their network, just kept trying to sell things instead of investigating the complaint

Purchased faulty unfinished game Purchased faulty unfinished game. With less than an hour of playtime was denied refund even after demanding supervisor or manager. Was also told if I filed cc dispute they would ban my account immediately. This is obscene, they sell broken products and retaliate when customers demand appropriate refunds!