Katelyn Beaumont
CAScam-worthy Company Disgusting, scummy company. They have no Live Chat Support, no Phone Number, nothing. Only automated bots on their website. I had a subscription to WoW back in February that I paid for only a month, and then CANCELLED. I was not charged for March, but now suddenly I'm being charged again for April? Their FAQ says that if you haven't used any of your game time, they should be able to refund your payment. But I'm getting my appeals/tickets automatically declined by their automated service in less than a minute, no exaggeration, because I've apparently already previously received a refund in the past for this same thing i.e. "Forgetting to unsubscribe" but that's just.. not the case? I can't find any record of that? And even if I did, how would that even factor into future refunds? There's no actual logic to it. There's no customer service whatsoever. There goes $20 to a worthless, disgusting company. Never again buying any of your products or subscriptions. Rot in hell.
Unwilling Prophet
GBLowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.
Sean Keranen
GB0/5 Stars 0/5 Stars Until Battlenet is fixed or updated, I will refuse to engage is any Blizzard products. The "verification of human" needs to be removed, updated, or fixed.
Aldo
GBAbsolutely avoid! Absolutely avoid!! thousands of players banned without explanation or possibility of making any appeal. if you play them you risk losing your money without any possibility of getting it back, they don't care if you are a kid or anything else they steal your money without any mercy and without any customer service
Jonathan Fletcher
GBPathetic company Pathetic company. Zero customer support. Banned for being mailed gold that I didn’t even open let alone receive, reported it as it was clearly a gold seller that had mailed the wrong person. Deleted the mail and gold. What do Blizzard do? Suspend my account. Pathetic excuse of ticket handlers send the same copy and paste reply without actually reading your ticket and investigating. Thank god these incapable kids are working for Blizzard and not solving crime.