they are unable to read unban requests they are unable to read unban requests, they banned me and two more guys, we didnt got any response except automated one, we played SOD WOW since launch and had great accounts, i had most honorable kills for horde and most time played, still that was not enough to send human to read our appels

Robbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.

Say anything and get banned. They ban people constantly for the smallest things, such as saying GG. This company values its players like garbage and continues to cater to the minority. Instead of banning people for trying to be nice and honest, maybe ban the report system abusers. I use to love this game, but now they won't let the true supporters play.

30 MIN TO JUST FKIN MAKE AN ACCOUNT 30 MIN TO JUST FKIN MAKE AN ACCOUNT! STOP ASKING ME IF I AM A BOT JUST LET ME MAKE MY ACCOUNT ...TF

Lowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.