Julie
DKRobbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.
Dave
GBBlizzard bans landing on honest players and they don't care They are thieves and liars, it's as simple as that. They ban innocent long term players based on incompetent work and false flags using their new 'tech', then pocket the money and refuse to review properly. I've played Blizzard games for over 25 years and to be treated so coldly, to have all my progress stripped away with no chance of recovery just because someone can't code properly is cruel. Very much par for the course as far as Blizzards treatment of people is concerned, but there we are.
Erik R.
GBThere is no better example of a greedy publisher destroying good things than Activision Blizzard There is no better example of a greedy and clueless publisher destroying a good reputation and making good products un-playable than Activision Blizzard. In my opinion they are criminal, as I still don't have hundreds of dollars of paid for content on Overwatch 2 migrated from Overwatch 1. I can't even log in to their website because of layers of broken authentication. Their 'support solutions' don't fix any problems, and there is no way of leaving feedback to them, likely because they get nothing but hate, and would rather pretend they have any positive reputation left at all. Nobody should give these people a cent ever again. They have absolutely zero good will towards their long-time loyal fan base. They have no interest in righting their wrongs. They just want an easy buck, no matter the cost to their prior reputation or the well-being of their users.
Unwilling Prophet
GBLowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.
Jonathan Fletcher
GBPathetic company Pathetic company. Zero customer support. Banned for being mailed gold that I didn’t even open let alone receive, reported it as it was clearly a gold seller that had mailed the wrong person. Deleted the mail and gold. What do Blizzard do? Suspend my account. Pathetic excuse of ticket handlers send the same copy and paste reply without actually reading your ticket and investigating. Thank god these incapable kids are working for Blizzard and not solving crime.