I just lost my entire battlenet account… I just lost my entire battlenet account because i asked a gm why i was banned 3 times they sent a link to terms and services and 3 times i asked what exactly did i do and asked for an explanation and a name to the gm i was talking to. Then they deleted my entire account the emails disappeared from my inbox and no notification or any explanation. Around 400 euros worth if games.... All i did was asking why i was suspended and the reasoning behind it....

Absolutely avoid! Absolutely avoid!! thousands of players banned without explanation or possibility of making any appeal. if you play them you risk losing your money without any possibility of getting it back, they don't care if you are a kid or anything else they steal your money without any mercy and without any customer service

Suspended for 6 months with cs AI… Suspended for 6 months with cs AI chatbots saying the suspension was peer reviewed. I never botted so they lost another paying/token using customer. There’s no humans looking at cases. Another greedy hollowed out multinational cash flow engine that m$ doesn’t know how to run. I played for near 20 years why would I start botting in 2024???????

Scam-worthy Company Disgusting, scummy company. They have no Live Chat Support, no Phone Number, nothing. Only automated bots on their website. I had a subscription to WoW back in February that I paid for only a month, and then CANCELLED. I was not charged for March, but now suddenly I'm being charged again for April? Their FAQ says that if you haven't used any of your game time, they should be able to refund your payment. But I'm getting my appeals/tickets automatically declined by their automated service in less than a minute, no exaggeration, because I've apparently already previously received a refund in the past for this same thing i.e. "Forgetting to unsubscribe" but that's just.. not the case? I can't find any record of that? And even if I did, how would that even factor into future refunds? There's no actual logic to it. There's no customer service whatsoever. There goes $20 to a worthless, disgusting company. Never again buying any of your products or subscriptions. Rot in hell.

Robbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.