Jean hemar
FRIt was better before... I'm a big fan since WoW: Vanilla but come on... They are becoming one of the worst companies EVER because of their stupid changes. They should bring back the first devs from 2000s and let them rule the brand - It was visible when passionate dev/artists were creating games for passionate players. I'm so nostalgic of that time...
Katelyn Beaumont
CAScam-worthy Company Disgusting, scummy company. They have no Live Chat Support, no Phone Number, nothing. Only automated bots on their website. I had a subscription to WoW back in February that I paid for only a month, and then CANCELLED. I was not charged for March, but now suddenly I'm being charged again for April? Their FAQ says that if you haven't used any of your game time, they should be able to refund your payment. But I'm getting my appeals/tickets automatically declined by their automated service in less than a minute, no exaggeration, because I've apparently already previously received a refund in the past for this same thing i.e. "Forgetting to unsubscribe" but that's just.. not the case? I can't find any record of that? And even if I did, how would that even factor into future refunds? There's no actual logic to it. There's no customer service whatsoever. There goes $20 to a worthless, disgusting company. Never again buying any of your products or subscriptions. Rot in hell.
Unwilling Prophet
GBLowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.
Aldo
GBAbsolutely avoid! Absolutely avoid!! thousands of players banned without explanation or possibility of making any appeal. if you play them you risk losing your money without any possibility of getting it back, they don't care if you are a kid or anything else they steal your money without any mercy and without any customer service
Sean Keranen
GB0/5 Stars 0/5 Stars Until Battlenet is fixed or updated, I will refuse to engage is any Blizzard products. The "verification of human" needs to be removed, updated, or fixed.