Lowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.

Robbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.

0/5 Stars 0/5 Stars Until Battlenet is fixed or updated, I will refuse to engage is any Blizzard products. The "verification of human" needs to be removed, updated, or fixed.

Blizzard bans landing on honest players and they don't care They are thieves and liars, it's as simple as that. They ban innocent long term players based on incompetent work and false flags using their new 'tech', then pocket the money and refuse to review properly. I've played Blizzard games for over 25 years and to be treated so coldly, to have all my progress stripped away with no chance of recovery just because someone can't code properly is cruel. Very much par for the course as far as Blizzards treatment of people is concerned, but there we are.

Avoid avoid avoid Avoid avoid avoid! Thought I’d buy the Ramattra statue on there as it was on sale for £137 total. They ‘sent’ the item but it never actually got delivered to me. 3 weeks later still fighting them to get my money back for an undelivered item. Ignored calls and ignored tickets that I had sent for help with my order. Luckily my bank got my money back from the scamming b*********!!! So F U BLIZZARD UP YOURS YOU C****