Suspended for 6 months with cs AI… Suspended for 6 months with cs AI chatbots saying the suspension was peer reviewed. I never botted so they lost another paying/token using customer. There’s no humans looking at cases. Another greedy hollowed out multinational cash flow engine that m$ doesn’t know how to run. I played for near 20 years why would I start botting in 2024???????

they are unable to read unban requests they are unable to read unban requests, they banned me and two more guys, we didnt got any response except automated one, we played SOD WOW since launch and had great accounts, i had most honorable kills for horde and most time played, still that was not enough to send human to read our appels

Robbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.

I just lost my entire battlenet account… I just lost my entire battlenet account because i asked a gm why i was banned 3 times they sent a link to terms and services and 3 times i asked what exactly did i do and asked for an explanation and a name to the gm i was talking to. Then they deleted my entire account the emails disappeared from my inbox and no notification or any explanation. Around 400 euros worth if games.... All i did was asking why i was suspended and the reasoning behind it....

Pathetic company Pathetic company. Zero customer support. Banned for being mailed gold that I didn’t even open let alone receive, reported it as it was clearly a gold seller that had mailed the wrong person. Deleted the mail and gold. What do Blizzard do? Suspend my account. Pathetic excuse of ticket handlers send the same copy and paste reply without actually reading your ticket and investigating. Thank god these incapable kids are working for Blizzard and not solving crime.