Robbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.

Avoid avoid avoid Avoid avoid avoid! Thought I’d buy the Ramattra statue on there as it was on sale for £137 total. They ‘sent’ the item but it never actually got delivered to me. 3 weeks later still fighting them to get my money back for an undelivered item. Ignored calls and ignored tickets that I had sent for help with my order. Luckily my bank got my money back from the scamming b*********!!! So F U BLIZZARD UP YOURS YOU C****

I just lost my entire battlenet account… I just lost my entire battlenet account because i asked a gm why i was banned 3 times they sent a link to terms and services and 3 times i asked what exactly did i do and asked for an explanation and a name to the gm i was talking to. Then they deleted my entire account the emails disappeared from my inbox and no notification or any explanation. Around 400 euros worth if games.... All i did was asking why i was suspended and the reasoning behind it....

Never waste your money on them Unbelievable how broken the ranked systems are. Reports are not read or players banned when sending videos of cheating people. Absolute garbage.

Absolutely avoid! Absolutely avoid!! thousands of players banned without explanation or possibility of making any appeal. if you play them you risk losing your money without any possibility of getting it back, they don't care if you are a kid or anything else they steal your money without any mercy and without any customer service