Everyone gets banned eventually Company bans people for the smallest things. It's pretty pathetic to think that you can be banned simply for having a chat with someone that an outside person from the conversation seems offensive. Not sure what they think they are doing but would not recommend their games at all.

Lowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.

Absolutely avoid! Absolutely avoid!! thousands of players banned without explanation or possibility of making any appeal. if you play them you risk losing your money without any possibility of getting it back, they don't care if you are a kid or anything else they steal your money without any mercy and without any customer service

they are unable to read unban requests they are unable to read unban requests, they banned me and two more guys, we didnt got any response except automated one, we played SOD WOW since launch and had great accounts, i had most honorable kills for horde and most time played, still that was not enough to send human to read our appels

Avoid avoid avoid Avoid avoid avoid! Thought I’d buy the Ramattra statue on there as it was on sale for £137 total. They ‘sent’ the item but it never actually got delivered to me. 3 weeks later still fighting them to get my money back for an undelivered item. Ignored calls and ignored tickets that I had sent for help with my order. Luckily my bank got my money back from the scamming b*********!!! So F U BLIZZARD UP YOURS YOU C****