It was better before... I'm a big fan since WoW: Vanilla but come on... They are becoming one of the worst companies EVER because of their stupid changes. They should bring back the first devs from 2000s and let them rule the brand - It was visible when passionate dev/artists were creating games for passionate players. I'm so nostalgic of that time...

Robbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.

Blizzard bans landing on honest players and they don't care They are thieves and liars, it's as simple as that. They ban innocent long term players based on incompetent work and false flags using their new 'tech', then pocket the money and refuse to review properly. I've played Blizzard games for over 25 years and to be treated so coldly, to have all my progress stripped away with no chance of recovery just because someone can't code properly is cruel. Very much par for the course as far as Blizzards treatment of people is concerned, but there we are.

Never waste your money on them Unbelievable how broken the ranked systems are. Reports are not read or players banned when sending videos of cheating people. Absolute garbage.

Suspended for 6 months with cs AI… Suspended for 6 months with cs AI chatbots saying the suspension was peer reviewed. I never botted so they lost another paying/token using customer. There’s no humans looking at cases. Another greedy hollowed out multinational cash flow engine that m$ doesn’t know how to run. I played for near 20 years why would I start botting in 2024???????