Robbing new players for 262€ I’m a brand new player. First I played to 25 to se if I wanted to play the game. Then I bought a one year subscription to the game. Then I was informed the purchase did not go through. So I did it again. I then discovered they have charged me double. So I have payed for two years and could not get through to costumer service to get one of the payment refunded. I started playing. And due to illness I played a lot as I could not do much els. Then 6 weeks after they banned my account without warning and accused me of cheating. As I am very new to gaming I did not even know you could cheat. I googled till I found out that it was properly the many hours I spent playing that got me automatically banned. I played the story line in wow and did not do anything els. I just discovered that you could enter dungeons without playing in a raid with other people (which I did not do because I’m new) so really inexperienced. I appealed the ban but got a generic response that I did not follow the rules and therefore are banned. I cannot get contact to any human costumer support. So Blizzard just robed me for 262 euros without reason, and my entertainment while recovering from major surgery. So DO NOT trust this company. They accuse you of cheating and keeping your money and you can do absolutely nothing about it.

They are against free speech They are against free speech, they are very hatefull ect... just google all there scandals and what they siad...

I just lost my entire battlenet account… I just lost my entire battlenet account because i asked a gm why i was banned 3 times they sent a link to terms and services and 3 times i asked what exactly did i do and asked for an explanation and a name to the gm i was talking to. Then they deleted my entire account the emails disappeared from my inbox and no notification or any explanation. Around 400 euros worth if games.... All i did was asking why i was suspended and the reasoning behind it....

Lowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.

Everyone gets banned eventually Company bans people for the smallest things. It's pretty pathetic to think that you can be banned simply for having a chat with someone that an outside person from the conversation seems offensive. Not sure what they think they are doing but would not recommend their games at all.