Pathetic company Pathetic company. Zero customer support. Banned for being mailed gold that I didn’t even open let alone receive, reported it as it was clearly a gold seller that had mailed the wrong person. Deleted the mail and gold. What do Blizzard do? Suspend my account. Pathetic excuse of ticket handlers send the same copy and paste reply without actually reading your ticket and investigating. Thank god these incapable kids are working for Blizzard and not solving crime.

Absolutely avoid! Absolutely avoid!! thousands of players banned without explanation or possibility of making any appeal. if you play them you risk losing your money without any possibility of getting it back, they don't care if you are a kid or anything else they steal your money without any mercy and without any customer service

Avoid avoid avoid Avoid avoid avoid! Thought I’d buy the Ramattra statue on there as it was on sale for £137 total. They ‘sent’ the item but it never actually got delivered to me. 3 weeks later still fighting them to get my money back for an undelivered item. Ignored calls and ignored tickets that I had sent for help with my order. Luckily my bank got my money back from the scamming b*********!!! So F U BLIZZARD UP YOURS YOU C****

Lowest Possible Standard of Support I spent a significant amount of ingame currency and did not get what I paid for. I opened a support ticket and it was closed a couple of hours later, and I was redirected to unrelated general self-help. It's worth noting that I opened a ticket for GM support, which is supposed to be a real person. This is lazy and dishonest on their part. Obviously they do not value or respect their customers.

Say anything and get banned. They ban people constantly for the smallest things, such as saying GG. This company values its players like garbage and continues to cater to the minority. Instead of banning people for trying to be nice and honest, maybe ban the report system abusers. I use to love this game, but now they won't let the true supporters play.