Worse support I ever seen Worse support I ever seen. I was trying to recover my account where email is lost and there is no way to restore it, but ea support just closed my tickets without even answering. When you try to add any comment or renew a ticket - it just redirects you to a help center homepage and that's it. So I basically lost my 15-years old account and all spend money because there is no customer support in EA. I will never ever buy something directly from EA because all popular game applications have normal support.

Shockingly poor customer service Shockingly poor customer service, deliberate obfuscation and delay tactics. MFA system that is still not fit for purpose many years later. Finally given up, will spend my money elsewhere. I'm glad EA has so much money they don't mind losing people and sales hand over fist.

starwars squadrons utter rubbish i have tried every setting and still this game will not run past the settings page i have tried everything sugested on the forums what a waste of money 😡

I have had nothing but technical issues… I have had nothing but technical issues with this company and its products. You cannot play your games unless you are connected via internet to their system, Today, I discovered my games library has been wiped. IF YOU DO BUSINESS WITH E.A. GAMES, you do so at the risk of your money and time. Amendment: Two games now available and playable, two add-ons have been unusable since Dec. 4, 2023.

Thieves EA promises a Great Game Guarantee, meaning that you're allowed to return any game if played less than 2h less than 24h after buying. However, because 'one employee made a mistake with processing my refund', they cannot give me back my money. I believe this is called theft.