If I could give 0 stars I would If I could give 0 stars, I would. This is the worst customer experience I've ever had. I'm unable to log into my EA account, and because they cannot verify my account information - even though I've given them all the correct information - they refuse to help. I've had an EA account for over 10 years and never had an issue until they updated from Origin to the EA app. Chat support just sends me script-based answers and then cuts off the conversation as soon as they can. So now I'm blocked out of my account, and they are effectively holding hostage to the games I've spent hundreds of pounds on over the years. What a joke of a company.

Got kicked again for being too good for… Got kicked again for being too good for this nazi scum, you gonna take action or am I gonna send someone to your house to put some bullets into your kids head, mr. EA?

Thieves EA promises a Great Game Guarantee, meaning that you're allowed to return any game if played less than 2h less than 24h after buying. However, because 'one employee made a mistake with processing my refund', they cannot give me back my money. I believe this is called theft.

EA's customer service is actually helpful My EA account was hacked and stolen recently. I contacted their customer support through their online chat, but I wasn't expecting much to be honest. However I have to say I was pleasantly surprised this time. The wait time was less than five minutes (between 8:00 - 9:00 am) and after answering a few questions and completing the verification process my account was fully restored. The whole process took about 20 minutes.

They robbed me again Ea fc 24 is the worst game I have ever witnessed, the game is full of bugs, it’s impossible to pack a good player without paying money and the game itself is scripted. Ea have reached a whole new low as a company and for the first time in many many years I legitimately will not be buying the next Ea fc/Wish fifa.I honestly hope the company goes liquid and they should start charging me 60 quid to play it