You guys need to fix being able to play… You guys need to fix being able to play offline. I should still be able to play my video games if my computer isn't able to connect to the internet. The game doesn't even need to connect to the internet. Frustrating.

EA's customer service is actually helpful My EA account was hacked and stolen recently. I contacted their customer support through their online chat, but I wasn't expecting much to be honest. However I have to say I was pleasantly surprised this time. The wait time was less than five minutes (between 8:00 - 9:00 am) and after answering a few questions and completing the verification process my account was fully restored. The whole process took about 20 minutes.

I would give minus stars if possible I would give minus stars if possible. I was forced into using their app as they took over the old one i was using so i had no choice if i want to play my own games that I paid for and I own. If i don`t log in periodically i need half an hour just to get into the app. I got 2 banks, none of their apps have so much security crap to just log into.

Apex Legends I've been playing this game since it came out. I took a break for a while. Because quite frankly there's too many cheaters in the game. It feels like EA is promoting cheating just like epic games. Wow yeah I thought you were better than epic games? Guess not. Not to mention got banned for leaving when we died for leaving my team of dead team members. You're rank system is broken and has been for it least three seasons. EA has turned into complete garbage 🗑️.

Worse support I ever seen Worse support I ever seen. I was trying to recover my account where email is lost and there is no way to restore it, but ea support just closed my tickets without even answering. When you try to add any comment or renew a ticket - it just redirects you to a help center homepage and that's it. So I basically lost my 15-years old account and all spend money because there is no customer support in EA. I will never ever buy something directly from EA because all popular game applications have normal support.