I would give minus stars if possible I would give minus stars if possible. I was forced into using their app as they took over the old one i was using so i had no choice if i want to play my own games that I paid for and I own. If i don`t log in periodically i need half an hour just to get into the app. I got 2 banks, none of their apps have so much security crap to just log into.

EA's customer service is actually helpful My EA account was hacked and stolen recently. I contacted their customer support through their online chat, but I wasn't expecting much to be honest. However I have to say I was pleasantly surprised this time. The wait time was less than five minutes (between 8:00 - 9:00 am) and after answering a few questions and completing the verification process my account was fully restored. The whole process took about 20 minutes.

If I could give 0 stars I would If I could give 0 stars, I would. This is the worst customer experience I've ever had. I'm unable to log into my EA account, and because they cannot verify my account information - even though I've given them all the correct information - they refuse to help. I've had an EA account for over 10 years and never had an issue until they updated from Origin to the EA app. Chat support just sends me script-based answers and then cuts off the conversation as soon as they can. So now I'm blocked out of my account, and they are effectively holding hostage to the games I've spent hundreds of pounds on over the years. What a joke of a company.

Sh*ttest company ever don't care about… Sh**test company ever don't care about the buyers seen more effort put into video games by North Korean children in the coal mines

Terrible people to deal with Terrible people to deal with, company run by nazis is an understatement. Played apex a lot and spent £500+ on the game and they ban my account wrongfully. Tried to despute it and they keep closing my case. EA I WANT MY MONEY BACK YOU THIEVING Pr#%ks. Tried to deal with these incompetent people for over a year now and as you maybe aware im getting a little pisxed off