EA is more smarter than the rest!! Seems odd to expire an account and make it impossible to reopen it. What sort of business acumen is this. Anyway, cannot now play ea games so bye-bye birdie.

Worse support I ever seen Worse support I ever seen. I was trying to recover my account where email is lost and there is no way to restore it, but ea support just closed my tickets without even answering. When you try to add any comment or renew a ticket - it just redirects you to a help center homepage and that's it. So I basically lost my 15-years old account and all spend money because there is no customer support in EA. I will never ever buy something directly from EA because all popular game applications have normal support.

If I could give 0 stars I would If I could give 0 stars, I would. This is the worst customer experience I've ever had. I'm unable to log into my EA account, and because they cannot verify my account information - even though I've given them all the correct information - they refuse to help. I've had an EA account for over 10 years and never had an issue until they updated from Origin to the EA app. Chat support just sends me script-based answers and then cuts off the conversation as soon as they can. So now I'm blocked out of my account, and they are effectively holding hostage to the games I've spent hundreds of pounds on over the years. What a joke of a company.

I have had nothing but technical issues… I have had nothing but technical issues with this company and its products. You cannot play your games unless you are connected via internet to their system, Today, I discovered my games library has been wiped. IF YOU DO BUSINESS WITH E.A. GAMES, you do so at the risk of your money and time. Amendment: Two games now available and playable, two add-ons have been unusable since Dec. 4, 2023.

You guys need to fix being able to play… You guys need to fix being able to play offline. I should still be able to play my video games if my computer isn't able to connect to the internet. The game doesn't even need to connect to the internet. Frustrating.