If I could give 0 stars I would If I could give 0 stars, I would. This is the worst customer experience I've ever had. I'm unable to log into my EA account, and because they cannot verify my account information - even though I've given them all the correct information - they refuse to help. I've had an EA account for over 10 years and never had an issue until they updated from Origin to the EA app. Chat support just sends me script-based answers and then cuts off the conversation as soon as they can. So now I'm blocked out of my account, and they are effectively holding hostage to the games I've spent hundreds of pounds on over the years. What a joke of a company.

Got kicked again for being too good for… Got kicked again for being too good for this nazi scum, you gonna take action or am I gonna send someone to your house to put some bullets into your kids head, mr. EA?

Terrible people to deal with Terrible people to deal with, company run by nazis is an understatement. Played apex a lot and spent £500+ on the game and they ban my account wrongfully. Tried to despute it and they keep closing my case. EA I WANT MY MONEY BACK YOU THIEVING Pr#%ks. Tried to deal with these incompetent people for over a year now and as you maybe aware im getting a little pisxed off

Shockingly poor customer service Shockingly poor customer service, deliberate obfuscation and delay tactics. MFA system that is still not fit for purpose many years later. Finally given up, will spend my money elsewhere. I'm glad EA has so much money they don't mind losing people and sales hand over fist.

Dont trust ea sports all they care abt is masary f####ing sh#t that all i have to say abt fifa or fc 24 the gameplay is horrible its all pay to win if you are fat and bold like your idol bateson you will love that f####ingfraud of a game its terrible dont trust this horrific company and especially dont spend more than 60 dollars on this stupid game.