Shockingly poor customer service Shockingly poor customer service, deliberate obfuscation and delay tactics. MFA system that is still not fit for purpose many years later. Finally given up, will spend my money elsewhere. I'm glad EA has so much money they don't mind losing people and sales hand over fist.

Would give 0 stars if possible Would give 0 stars if possible, if you enjoy life, STAY AWAY FROM ALL THE GAMES THIS COMPANY OWNS. I lived a happy life, enjoyed gaming with my little brother as gaming was our passion together. Now I want to end my miserable life because of this incompetent gaming company. Absolutely amazing how they can feck up a game so much to the length that you want to end your existence as soon as possible. I’ve experienced hair loss, high blood pressure and lost my job and wife because of the loss of enjoyment over life because of the games they produce. I I’m now the most miserable I’ve ever been. I beg you stay away and enjoy life instead.

Worse support I ever seen Worse support I ever seen. I was trying to recover my account where email is lost and there is no way to restore it, but ea support just closed my tickets without even answering. When you try to add any comment or renew a ticket - it just redirects you to a help center homepage and that's it. So I basically lost my 15-years old account and all spend money because there is no customer support in EA. I will never ever buy something directly from EA because all popular game applications have normal support.

You guys need to fix being able to play… You guys need to fix being able to play offline. I should still be able to play my video games if my computer isn't able to connect to the internet. The game doesn't even need to connect to the internet. Frustrating.

Dont waste your time with EA games Bought the sims 3, couldn't get the game to even launch, 5 hours of troubleshooting later (and numerous fixes I get it to open) try to play, its a huge buggy mess, keeps crashing. Long story short the pc appears to be too new (13th gen intel, nvidia 4000 series card) and the game doesn't support new hardware properly. Ea point blank refuse to refund as my system meets the "minimum specs" even though I cant play the game at all. So im having to do a bank chargeback. Will probably get an account ban but I will no longer be purchasing anymore EA games