Electronic Arts

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About Electronic Arts

Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.

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Mateen Erteza
NO

Would give 0 stars if possible Would give 0 stars if possible, if you enjoy life, STAY AWAY FROM ALL THE GAMES THIS COMPANY OWNS. I lived a happy life, enjoyed gaming with my little brother as gaming was our passion together. Now I want to end my miserable life because of this incompetent gaming company. Absolutely amazing how they can feck up a game so much to the length that you want to end your existence as soon as possible. I’ve experienced hair loss, high blood pressure and lost my job and wife because of the loss of enjoyment over life because of the games they produce. I I’m now the most miserable I’ve ever been. I beg you stay away and enjoy life instead.

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Kissie Face
GB

You guys need to fix being able to play… You guys need to fix being able to play offline. I should still be able to play my video games if my computer isn't able to connect to the internet. The game doesn't even need to connect to the internet. Frustrating.

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Bill Has
HK

I am extremely disappointed with the way EA handled the unwarranted ban on my account. I am extremely disappointed with the way EA handled the unwarranted ban on my account. I've played 3,000 hours in Apex Legends and have never hacked. I'm worried that my account has been hacked and my account has been hacked, resulting in a ban. I was playing in a match and got a suspension notice. I immediately contacted EA support (they checked my ban history and said I didn't have a ban). So, I re-entered the game, got kicked again, and received a ban message. Later, I got an email saying I was banned for hacking/terms of service violation, when I didn't do any such thing. EA responded to my email and said: Thank you for contacting us regarding your account action. We received your description and fully investigated your account. After reviewing your case, we have determined that we took the correct action in accordance with EA policies and procedures. This is an extremely unhelpful and general response that provides no evidence of cheating or how they came to their conclusion. Why would I, a guy who spent 3,000 hours and $200 on this game, get hacked and lose everything? Hacking is a serious issue in Apex Legends, and EA somehow fails to understand that many people have been falsely accused of having hackers take control of their accounts. If EA cannot correct this problem I will no longer be a consumer of their products. If EA doesn't address these quality control issues related to account bans, they will lose a lot of money. My appeal is to be re-examined. I can no longer appeal at eahelp. The customer service told me that I could not appeal after three times and would not appeal. Throughout this process I submitted over 10 injunction appeals with ample evidence and documentation, but was denied every attempt. This left me deeply frustrated and upset because I felt like my true circumstances were not being taken into consideration as seriously as they should have been.

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Noble Cillian
GB

Sh*ttest company ever don't care about… Sh**test company ever don't care about the buyers seen more effort put into video games by North Korean children in the coal mines

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Holly Matthews
GB

If I could give 0 stars I would If I could give 0 stars, I would. This is the worst customer experience I've ever had. I'm unable to log into my EA account, and because they cannot verify my account information - even though I've given them all the correct information - they refuse to help. I've had an EA account for over 10 years and never had an issue until they updated from Origin to the EA app. Chat support just sends me script-based answers and then cuts off the conversation as soon as they can. So now I'm blocked out of my account, and they are effectively holding hostage to the games I've spent hundreds of pounds on over the years. What a joke of a company.

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