Electronic Arts

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1.20
Based on 20 Reviews

5

5.00%

4

0.00%

3

0.00%

2

0.00%

1

95.00%
About Electronic Arts

Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.

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Bill Has
HK

I am extremely disappointed with the way EA handled the unwarranted ban on my account. I am extremely disappointed with the way EA handled the unwarranted ban on my account. I've played 3,000 hours in Apex Legends and have never hacked. I'm worried that my account has been hacked and my account has been hacked, resulting in a ban. I was playing in a match and got a suspension notice. I immediately contacted EA support (they checked my ban history and said I didn't have a ban). So, I re-entered the game, got kicked again, and received a ban message. Later, I got an email saying I was banned for hacking/terms of service violation, when I didn't do any such thing. EA responded to my email and said: Thank you for contacting us regarding your account action. We received your description and fully investigated your account. After reviewing your case, we have determined that we took the correct action in accordance with EA policies and procedures. This is an extremely unhelpful and general response that provides no evidence of cheating or how they came to their conclusion. Why would I, a guy who spent 3,000 hours and $200 on this game, get hacked and lose everything? Hacking is a serious issue in Apex Legends, and EA somehow fails to understand that many people have been falsely accused of having hackers take control of their accounts. If EA cannot correct this problem I will no longer be a consumer of their products. If EA doesn't address these quality control issues related to account bans, they will lose a lot of money. My appeal is to be re-examined. I can no longer appeal at eahelp. The customer service told me that I could not appeal after three times and would not appeal. Throughout this process I submitted over 10 injunction appeals with ample evidence and documentation, but was denied every attempt. This left me deeply frustrated and upset because I felt like my true circumstances were not being taken into consideration as seriously as they should have been.

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john
GB

Dont waste your time with EA games Bought the sims 3, couldn't get the game to even launch, 5 hours of troubleshooting later (and numerous fixes I get it to open) try to play, its a huge buggy mess, keeps crashing. Long story short the pc appears to be too new (13th gen intel, nvidia 4000 series card) and the game doesn't support new hardware properly. Ea point blank refuse to refund as my system meets the "minimum specs" even though I cant play the game at all. So im having to do a bank chargeback. Will probably get an account ban but I will no longer be purchasing anymore EA games

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Alex Elford
GB

This game EA FC 24 is rubbish I've had… This game EA FC 24 is rubbish I've had enough with their nonsense the game isn't fully developed there are loads of mistakes In the game loads of bugs etc. All they care about is their money the greedy people FIX THIS GAME EA ur an absolute waste and a corrupt company

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Jason Brighton
GB

starwars squadrons utter rubbish i have tried every setting and still this game will not run past the settings page i have tried everything sugested on the forums what a waste of money 😡

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Gary Rainey
NZ

EA is more smarter than the rest!! Seems odd to expire an account and make it impossible to reopen it. What sort of business acumen is this. Anyway, cannot now play ea games so bye-bye birdie.

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