Shockingly poor customer service Shockingly poor customer service, deliberate obfuscation and delay tactics. MFA system that is still not fit for purpose many years later. Finally given up, will spend my money elsewhere. I'm glad EA has so much money they don't mind losing people and sales hand over fist.

I have had nothing but technical issues… I have had nothing but technical issues with this company and its products. You cannot play your games unless you are connected via internet to their system, Today, I discovered my games library has been wiped. IF YOU DO BUSINESS WITH E.A. GAMES, you do so at the risk of your money and time. Amendment: Two games now available and playable, two add-ons have been unusable since Dec. 4, 2023.

Thieves EA promises a Great Game Guarantee, meaning that you're allowed to return any game if played less than 2h less than 24h after buying. However, because 'one employee made a mistake with processing my refund', they cannot give me back my money. I believe this is called theft.

I would give minus stars if possible I would give minus stars if possible. I was forced into using their app as they took over the old one i was using so i had no choice if i want to play my own games that I paid for and I own. If i don`t log in periodically i need half an hour just to get into the app. I got 2 banks, none of their apps have so much security crap to just log into.

Terrible people to deal with Terrible people to deal with, company run by nazis is an understatement. Played apex a lot and spent £500+ on the game and they ban my account wrongfully. Tried to despute it and they keep closing my case. EA I WANT MY MONEY BACK YOU THIEVING Pr#%ks. Tried to deal with these incompetent people for over a year now and as you maybe aware im getting a little pisxed off