If I could give 0 stars I would If I could give 0 stars, I would. This is the worst customer experience I've ever had. I'm unable to log into my EA account, and because they cannot verify my account information - even though I've given them all the correct information - they refuse to help. I've had an EA account for over 10 years and never had an issue until they updated from Origin to the EA app. Chat support just sends me script-based answers and then cuts off the conversation as soon as they can. So now I'm blocked out of my account, and they are effectively holding hostage to the games I've spent hundreds of pounds on over the years. What a joke of a company.

Shockingly poor customer service Shockingly poor customer service, deliberate obfuscation and delay tactics. MFA system that is still not fit for purpose many years later. Finally given up, will spend my money elsewhere. I'm glad EA has so much money they don't mind losing people and sales hand over fist.

This game EA FC 24 is rubbish I've had… This game EA FC 24 is rubbish I've had enough with their nonsense the game isn't fully developed there are loads of mistakes In the game loads of bugs etc. All they care about is their money the greedy people FIX THIS GAME EA ur an absolute waste and a corrupt company

They robbed me again Ea fc 24 is the worst game I have ever witnessed, the game is full of bugs, it’s impossible to pack a good player without paying money and the game itself is scripted. Ea have reached a whole new low as a company and for the first time in many many years I legitimately will not be buying the next Ea fc/Wish fifa.I honestly hope the company goes liquid and they should start charging me 60 quid to play it

Thieves EA promises a Great Game Guarantee, meaning that you're allowed to return any game if played less than 2h less than 24h after buying. However, because 'one employee made a mistake with processing my refund', they cannot give me back my money. I believe this is called theft.