I am extremely disappointed with the way EA handled the unwarranted ban on my account. I am extremely disappointed with the way EA handled the unwarranted ban on my account. I've played 3,000 hours in Apex Legends and have never hacked. I'm worried that my account has been hacked and my account has been hacked, resulting in a ban. I was playing in a match and got a suspension notice. I immediately contacted EA support (they checked my ban history and said I didn't have a ban). So, I re-entered the game, got kicked again, and received a ban message. Later, I got an email saying I was banned for hacking/terms of service violation, when I didn't do any such thing. EA responded to my email and said: Thank you for contacting us regarding your account action. We received your description and fully investigated your account. After reviewing your case, we have determined that we took the correct action in accordance with EA policies and procedures. This is an extremely unhelpful and general response that provides no evidence of cheating or how they came to their conclusion. Why would I, a guy who spent 3,000 hours and $200 on this game, get hacked and lose everything? Hacking is a serious issue in Apex Legends, and EA somehow fails to understand that many people have been falsely accused of having hackers take control of their accounts. If EA cannot correct this problem I will no longer be a consumer of their products. If EA doesn't address these quality control issues related to account bans, they will lose a lot of money. My appeal is to be re-examined. I can no longer appeal at eahelp. The customer service told me that I could not appeal after three times and would not appeal. Throughout this process I submitted over 10 injunction appeals with ample evidence and documentation, but was denied every attempt. This left me deeply frustrated and upset because I felt like my true circumstances were not being taken into consideration as seriously as they should have been.

You guys need to fix being able to play… You guys need to fix being able to play offline. I should still be able to play my video games if my computer isn't able to connect to the internet. The game doesn't even need to connect to the internet. Frustrating.

Sh*ttest company ever don't care about… Sh**test company ever don't care about the buyers seen more effort put into video games by North Korean children in the coal mines

EA's customer service is actually helpful My EA account was hacked and stolen recently. I contacted their customer support through their online chat, but I wasn't expecting much to be honest. However I have to say I was pleasantly surprised this time. The wait time was less than five minutes (between 8:00 - 9:00 am) and after answering a few questions and completing the verification process my account was fully restored. The whole process took about 20 minutes.

Dont trust ea sports all they care abt is masary f####ing sh#t that all i have to say abt fifa or fc 24 the gameplay is horrible its all pay to win if you are fat and bold like your idol bateson you will love that f####ingfraud of a game its terrible dont trust this horrific company and especially dont spend more than 60 dollars on this stupid game.