EA's customer service is actually helpful My EA account was hacked and stolen recently. I contacted their customer support through their online chat, but I wasn't expecting much to be honest. However I have to say I was pleasantly surprised this time. The wait time was less than five minutes (between 8:00 - 9:00 am) and after answering a few questions and completing the verification process my account was fully restored. The whole process took about 20 minutes.

Dont waste your time with EA games Bought the sims 3, couldn't get the game to even launch, 5 hours of troubleshooting later (and numerous fixes I get it to open) try to play, its a huge buggy mess, keeps crashing. Long story short the pc appears to be too new (13th gen intel, nvidia 4000 series card) and the game doesn't support new hardware properly. Ea point blank refuse to refund as my system meets the "minimum specs" even though I cant play the game at all. So im having to do a bank chargeback. Will probably get an account ban but I will no longer be purchasing anymore EA games

starwars squadrons utter rubbish i have tried every setting and still this game will not run past the settings page i have tried everything sugested on the forums what a waste of money 😡

Terrible people to deal with Terrible people to deal with, company run by nazis is an understatement. Played apex a lot and spent £500+ on the game and they ban my account wrongfully. Tried to despute it and they keep closing my case. EA I WANT MY MONEY BACK YOU THIEVING Pr#%ks. Tried to deal with these incompetent people for over a year now and as you maybe aware im getting a little pisxed off

You guys need to fix being able to play… You guys need to fix being able to play offline. I should still be able to play my video games if my computer isn't able to connect to the internet. The game doesn't even need to connect to the internet. Frustrating.