Alex Elford
GBThis game EA FC 24 is rubbish I've had… This game EA FC 24 is rubbish I've had enough with their nonsense the game isn't fully developed there are loads of mistakes In the game loads of bugs etc. All they care about is their money the greedy people FIX THIS GAME EA ur an absolute waste and a corrupt company
Andor Pákh
DKEA's customer service is actually helpful My EA account was hacked and stolen recently. I contacted their customer support through their online chat, but I wasn't expecting much to be honest. However I have to say I was pleasantly surprised this time. The wait time was less than five minutes (between 8:00 - 9:00 am) and after answering a few questions and completing the verification process my account was fully restored. The whole process took about 20 minutes.
Holly Matthews
GBIf I could give 0 stars I would If I could give 0 stars, I would. This is the worst customer experience I've ever had. I'm unable to log into my EA account, and because they cannot verify my account information - even though I've given them all the correct information - they refuse to help. I've had an EA account for over 10 years and never had an issue until they updated from Origin to the EA app. Chat support just sends me script-based answers and then cuts off the conversation as soon as they can. So now I'm blocked out of my account, and they are effectively holding hostage to the games I've spent hundreds of pounds on over the years. What a joke of a company.
Yellow Vurt
GBShockingly poor customer service Shockingly poor customer service, deliberate obfuscation and delay tactics. MFA system that is still not fit for purpose many years later. Finally given up, will spend my money elsewhere. I'm glad EA has so much money they don't mind losing people and sales hand over fist.
Noble Cillian
GBSh*ttest company ever don't care about… Sh**test company ever don't care about the buyers seen more effort put into video games by North Korean children in the coal mines