customer
GBThis was my third purchase from Saatchi… This was my third purchase from Saatchi art, the first two purchases went extremely well. The last purchase was in a pending status, and after a couple weeks since I purchased on Saatchi Art the painting was still showing on the Artist’s website at a discount. I addressed all of these items and their response ignored all of my notes with respect to price differences and why it still showed up with the ability to purchase on the artists website. I’m happy with my painting, and I did receive it good condition (also the “crate” was cardboard with a 2x4 frame (not really a “crate”) but didn’t appreciate that these highlighted issues (still on artist’s website and price disparity) were not addressed at all in the response.
customer
GBGreat Customer Service The art i purchased is beautiful but what really made this experience great is that Saatchi (and the artist) were extremely responsive, true to their word and quick to resolve when an issue arose. The customer service I received was top notch.
Maria. New York.
GBGreat online gallery! I have purchased several sculptures from Saatchi from artists all over the world. I think they have one of the best selections of sculptures available. The pieces have arrived true to their pictures and very carefully packaged. The customer service is excellent. They communicate with you throughout the process. I highly recommend this online gallery.
Dawn Boothman
GBThe art work was more beautiful in… The art work was more beautiful in person and was packaged perfect, the shipping was on time without any worries that is what DHL EXPRESS is all about besides it was great too get the shipping to top it off FREE, shipment arrived from Italy to the USA in four days WOW without any damage, thank-you.
David
GBGreat Experience The painting we bought was exactly what we expected. Maybe even better! We communicated with the artist several times and they were always timely and informative.