The team and the process are great! The curation team is knowledgeable and supportive. The process is quite seamless and bring together a novice collector with exceptional talent couldn’t have been easier.

Best customer service experience I've… Best customer service experience I've had in a long time!! India did a super job making the transaction happen.

Some thoughts on Saatchi Hi - easy platform... a few thoughts. (1) would be nice to have a feature to communicate with the artist to ask questions. couldn't find an easy way to do this if it does exist. (2) totally appreciate focus on fair payment - but it is a market and while artist does set price I don't think there should be a parameter around bids. artist have the ability to review any bid and negotiate directly with the seller.

Love the art but took longer than expected to arrive Very happy with Saatchi and my purchases, however, two of the three artworks I purchased were very slow to arrive. One was held up in Customs in Spain and the other artist did not see the Saatchi emails. Both of these required multiple emails to Saatchi, DHL, the artist and were frustrating. They all worked out, but Saatchi should probably work out the process kinks with artists to ensure they ship artworks in a timely manner and with all the paperwork accurately completed (if going to a different country). Saatchi was responsive.

Great Experience The painting we bought was exactly what we expected. Maybe even better! We communicated with the artist several times and they were always timely and informative.