Fabulous Customer Service & Products Efficient, speed and friendly customer service when I emailed them. Lovely change now days. I’d highly recommend this brand. The heating products are great, especially the hand warmers when out walking.

I purchased these over the Christmas… I purchased these over the Christmas holiday as a present for my wife. My wife wasn't as thrilled about the warmers as I was. I went to return these to the mall after the holiday season and the company was no longer set up in my local mall. I contacted the customer service department via their website and received an immediate response. The team walked me through the return process step by step without any issues and provided me with a full refund. Customer service was great

I use these on the daily I use these on the daily! They are amazing and can be used immediately after a reset cuz the boiling water keeps them hot for a loooong time. And once cool I can click and get another long use. They definitely get better and better with repeated use. Also their customer service is amazing and very responsive. I had 2 that needed replacing and they took care of me right away. You have a customer for life from me!

Beware- very scammy company and salespeople lie Salespeople at the booth lied about these products, they do not last any longer than 15-20 minutes and take just as long to boil and reset them. They sold us a pack of hand warmers with only 3 inside instead of 4. Told us the price was $70 for two and then charged $74 plus a convenience fee and then the salesperson asked for a tip!!!! Customer service takes a long time to reply- then they have you fill out a long refund form that won’t load properly and then emails you to accuse you of ordering extra products. They then flat out denied a refund though the sales person will tell you it’s a 30 day money back guarantee. Awful and I feel ashamed I got scammed like this- save yourself and do not buy this product.

Customer support service: I was very impressed with the support and quick response I received from Eddie, at Clix Therapy, when I contacted about a fault with the neck and shoulder Clix I brought. He assured me of the guarantee of the product and I was very happy to receive a replacement. I have been using Clix Therapy products for a number of years and have also bought them as gifts for others.