Ted Willey
CAGreat Customer Service! Great service! I like the selection of channels. Customer service response is fantastic. They are quick to respond to; and, fix any issues! Keep up the great work!
Lee Swidler
CRwe have watching USTVNOW for over 15… we have watching USTVNOW for over 15 years. we love their personal service. although we rarely experience a problem, when they occur they address it immediately and we always get responses promptly.
Mike Bigel
GBgetting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.
customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.
Jack Mangum
GECustomer Oriented The entire technical team works hard to reset, redirect or whatever is needed to allow American TV channels to be sent around the world. It's not always exact. But after almost 10 years abroad, I can assure you they are as good as streaming abroad can be.