Sharon Baker
GBYou took the extra step to reach out to… You took the extra step to reach out to me. You listened and resolved my issues instantly.
Rodney Frith
CRProgramming I enjoy having the ability of watching major network stations along with quality streaming channels with some sports. A nice variety.
customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.
Valerie
CAMy credit card had expired and I was… My credit card had expired and I was notified by USTV that payment had been turned down. I updated my payment info but still did have access to the streams. I emailed and in less than 10 minutes service was restored. I was very pleased at the prompt and efficient action that was taken by USTVNOW. In the past any inquiry or problem was handled in the same manner......instantly.
Anthony Joseph Zongaro
GBI am overseas and have been watching… I am overseas and have been watching most of my favorite programs on USTV now. I have notified their customer service twice this year. The first time my problem was resolved. The second time they were unable to retrieve a program for me due to a technical problem, but they compensated me for it. Both times they responded rapidly and were very accommodating. I would recommend their service to anyone traling abroad or military stationed overseas. Tony