Website response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.

getting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.

we have watching USTVNOW for over 15… we have watching USTVNOW for over 15 years. we love their personal service. although we rarely experience a problem, when they occur they address it immediately and we always get responses promptly.

Bad connection,/ can not watch TV. When we first signed, it was good. here and there the connection was not so great, but I am having problems with the connection lately , already for more then 48 hours could not what tv. I click on TV guide and all channels are lined up. When I click on the channel I want to watch, which most of the time is the night news on ABC, CNBC, CBS and others , the tv screen is black and a white circle, spins like a wheel, for hours, and I don't get the channel. Called customer service ( international call is not cheap) and the person kept telling me to go to speediest.net to check my internet speed, and unfortunately he was not able to solve the problem. after the call, I even tried to logo in again this time I'm my Mac Pro , and here comes the black screen and the wheel spinning for about 10 min before the image show up. it is bad. I am not using the service that I paid for..

Simply the best service for the quality… Simply the best service for the quality of channels you get, ESPN and ESPN 2 are appreciated at such a low rate, and love AMC, and Laff, as well as Discovery and all the locals ABC, CBS, FOX, NBC, CW, My Network TV.........simply having a blast with this service, best I've ever used and thanks for the great savings, no one can beat this quality of a lineup price wise