Mike Bigel
GBgetting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.
Tyrone King
DEexcellant ,respectful response and very polite excellent ,respectful response and very polite helpers.
Ted Willey
CAGreat Customer Service! Great service! I like the selection of channels. Customer service response is fantastic. They are quick to respond to; and, fix any issues! Keep up the great work!
TJ
ILWould not recommend unless it’s the only option for US TV Many many channels have difficulties streaming or come up With an error message. Several problems also with the DVR. It’s quite disappointing and every time I email support, they give me a very scripted answer even though I have strongly requested to speak to someone higher up in the company. Update: someone finally contacted me however the problems with streaming and DBR has not been corrected. The support department is very kind but give a scripted answer and they do not truly listen to your constant concerns.
Lee Swidler
CRwe have watching USTVNOW for over 15… we have watching USTVNOW for over 15 years. we love their personal service. although we rarely experience a problem, when they occur they address it immediately and we always get responses promptly.