Jack Mangum
GECustomer Oriented The entire technical team works hard to reset, redirect or whatever is needed to allow American TV channels to be sent around the world. It's not always exact. But after almost 10 years abroad, I can assure you they are as good as streaming abroad can be.
Gerald Morgan
GBUSTVNow has a great Customer Support… USTVNow has a great Customer Support team. They always follow up with the issues at hand and inform the customer on any updates being attended to.
Mike Bigel
GBgetting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.
Angelina
GBBad connection,/ can not watch TV. When we first signed, it was good. here and there the connection was not so great, but I am having problems with the connection lately , already for more then 48 hours could not what tv. I click on TV guide and all channels are lined up. When I click on the channel I want to watch, which most of the time is the night news on ABC, CNBC, CBS and others , the tv screen is black and a white circle, spins like a wheel, for hours, and I don't get the channel. Called customer service ( international call is not cheap) and the person kept telling me to go to speediest.net to check my internet speed, and unfortunately he was not able to solve the problem. after the call, I even tried to logo in again this time I'm my Mac Pro , and here comes the black screen and the wheel spinning for about 10 min before the image show up. it is bad. I am not using the service that I paid for..
Sharon Baker
GBYou took the extra step to reach out to… You took the extra step to reach out to me. You listened and resolved my issues instantly.