Lee Swidler
CRwe have watching USTVNOW for over 15… we have watching USTVNOW for over 15 years. we love their personal service. although we rarely experience a problem, when they occur they address it immediately and we always get responses promptly.
Mike Bigel
GBgetting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.
John Buford
CROverseas US Television My wife and I retired to and have lived in Costa Rica for the past 12 years. Although I am fluent in Spanish, I still prefer to receive English-speaking programs and news. USTVNOW has done a great job of providing this service. Yes, there is a fee, but it's worth it to us to keep in touch with what's happening in the States.
CC
GBGreat programming but TV Guide Freezing Problems I'm very happy with the channel lineup I only wish the TV guide worked properly. I can't view the guide quickly without the spinning wheel coming up & freezing for a long time. Just scrolling through the guide to view programs is very frustrating. Maybe if there was an app instead that might be better. Regarding the DVR I'd prefer to be able to record more programs in a day rather than being able to record a months worth of a few programs.
Anthony Joseph Zongaro
GBI am overseas and have been watching… I am overseas and have been watching most of my favorite programs on USTV now. I have notified their customer service twice this year. The first time my problem was resolved. The second time they were unable to retrieve a program for me due to a technical problem, but they compensated me for it. Both times they responded rapidly and were very accommodating. I would recommend their service to anyone traling abroad or military stationed overseas. Tony