customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.
Nate G. Nate Dawg
GBSimply the best service for the quality… Simply the best service for the quality of channels you get, ESPN and ESPN 2 are appreciated at such a low rate, and love AMC, and Laff, as well as Discovery and all the locals ABC, CBS, FOX, NBC, CW, My Network TV.........simply having a blast with this service, best I've ever used and thanks for the great savings, no one can beat this quality of a lineup price wise
TJ
ILWould not recommend unless it’s the only option for US TV Many many channels have difficulties streaming or come up With an error message. Several problems also with the DVR. It’s quite disappointing and every time I email support, they give me a very scripted answer even though I have strongly requested to speak to someone higher up in the company. Update: someone finally contacted me however the problems with streaming and DBR has not been corrected. The support department is very kind but give a scripted answer and they do not truly listen to your constant concerns.
Sharon Baker
GBYou took the extra step to reach out to… You took the extra step to reach out to me. You listened and resolved my issues instantly.
DS
FRUSTVNOW probably the best small TV channel congromulator Unfortunately many web based co's aren't very good in the Customer Satisfaction Dept. That is not the case with USTVNOW or TeleUp whichever you use. The product is exactly as they describe and the output is quality HD picture. They have been incredible any time I've had a question, problem or an idea. They were always incredibly fast and curteous but also thorough and wouldn't quit until they had the best solution for me... not just a solution. Can't give any better praise. Keep it up.