Ted Willey
CAGreat Customer Service! Great service! I like the selection of channels. Customer service response is fantastic. They are quick to respond to; and, fix any issues! Keep up the great work!
Mike Bigel
GBgetting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.
Nate G. Nate Dawg
GBSimply the best service for the quality… Simply the best service for the quality of channels you get, ESPN and ESPN 2 are appreciated at such a low rate, and love AMC, and Laff, as well as Discovery and all the locals ABC, CBS, FOX, NBC, CW, My Network TV.........simply having a blast with this service, best I've ever used and thanks for the great savings, no one can beat this quality of a lineup price wise
Valerie
CAMy credit card had expired and I was… My credit card had expired and I was notified by USTV that payment had been turned down. I updated my payment info but still did have access to the streams. I emailed and in less than 10 minutes service was restored. I was very pleased at the prompt and efficient action that was taken by USTVNOW. In the past any inquiry or problem was handled in the same manner......instantly.
customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.