Anthony Joseph Zongaro
GBI am overseas and have been watching… I am overseas and have been watching most of my favorite programs on USTV now. I have notified their customer service twice this year. The first time my problem was resolved. The second time they were unable to retrieve a program for me due to a technical problem, but they compensated me for it. Both times they responded rapidly and were very accommodating. I would recommend their service to anyone traling abroad or military stationed overseas. Tony
TJ
ILWould not recommend unless it’s the only option for US TV Many many channels have difficulties streaming or come up With an error message. Several problems also with the DVR. It’s quite disappointing and every time I email support, they give me a very scripted answer even though I have strongly requested to speak to someone higher up in the company. Update: someone finally contacted me however the problems with streaming and DBR has not been corrected. The support department is very kind but give a scripted answer and they do not truly listen to your constant concerns.
Sharon Baker
GBYou took the extra step to reach out to… You took the extra step to reach out to me. You listened and resolved my issues instantly.
CC
GBGreat programming but TV Guide Freezing Problems I'm very happy with the channel lineup I only wish the TV guide worked properly. I can't view the guide quickly without the spinning wheel coming up & freezing for a long time. Just scrolling through the guide to view programs is very frustrating. Maybe if there was an app instead that might be better. Regarding the DVR I'd prefer to be able to record more programs in a day rather than being able to record a months worth of a few programs.
Jack Mangum
GECustomer Oriented The entire technical team works hard to reset, redirect or whatever is needed to allow American TV channels to be sent around the world. It's not always exact. But after almost 10 years abroad, I can assure you they are as good as streaming abroad can be.