Anthony Joseph Zongaro
GBI am overseas and have been watching… I am overseas and have been watching most of my favorite programs on USTV now. I have notified their customer service twice this year. The first time my problem was resolved. The second time they were unable to retrieve a program for me due to a technical problem, but they compensated me for it. Both times they responded rapidly and were very accommodating. I would recommend their service to anyone traling abroad or military stationed overseas. Tony
customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.
TJ
ILWould not recommend unless it’s the only option for US TV Many many channels have difficulties streaming or come up With an error message. Several problems also with the DVR. It’s quite disappointing and every time I email support, they give me a very scripted answer even though I have strongly requested to speak to someone higher up in the company. Update: someone finally contacted me however the problems with streaming and DBR has not been corrected. The support department is very kind but give a scripted answer and they do not truly listen to your constant concerns.
CC
GBGreat programming but TV Guide Freezing Problems I'm very happy with the channel lineup I only wish the TV guide worked properly. I can't view the guide quickly without the spinning wheel coming up & freezing for a long time. Just scrolling through the guide to view programs is very frustrating. Maybe if there was an app instead that might be better. Regarding the DVR I'd prefer to be able to record more programs in a day rather than being able to record a months worth of a few programs.
Rodney Frith
CRProgramming I enjoy having the ability of watching major network stations along with quality streaming channels with some sports. A nice variety.