Website response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.

Overseas US Television My wife and I retired to and have lived in Costa Rica for the past 12 years. Although I am fluent in Spanish, I still prefer to receive English-speaking programs and news. USTVNOW has done a great job of providing this service. Yes, there is a fee, but it's worth it to us to keep in touch with what's happening in the States.

Would not recommend unless it’s the only option for US TV Many many channels have difficulties streaming or come up With an error message. Several problems also with the DVR. It’s quite disappointing and every time I email support, they give me a very scripted answer even though I have strongly requested to speak to someone higher up in the company. Update: someone finally contacted me however the problems with streaming and DBR has not been corrected. The support department is very kind but give a scripted answer and they do not truly listen to your constant concerns.

getting worse and worse so been customer for years, excellent service when overseas, enjoyed recorded programming, over the years this service has gotten worse, the technicians are nice but seems nothing about this situation gets better. . when questioned the staff say switch to ustvnow.net, this service not the same, again most of my shows prerecorded, you unable through catchup to stop, go back later, old system kept the place where to resume. . looking at joining YouTube TV, reached out again today, but nothing seems resolved, 😕 not sure how frustrating this has become.

USTVNOW probably the best small TV channel congromulator Unfortunately many web based co's aren't very good in the Customer Satisfaction Dept. That is not the case with USTVNOW or TeleUp whichever you use. The product is exactly as they describe and the output is quality HD picture. They have been incredible any time I've had a question, problem or an idea. They were always incredibly fast and curteous but also thorough and wouldn't quit until they had the best solution for me... not just a solution. Can't give any better praise. Keep it up.