Timothy Osborne
PHThe network is working better than ever… The network is working better than ever after the upgrade very happy
Lee Swidler
CRwe have watching USTVNOW for over 15… we have watching USTVNOW for over 15 years. we love their personal service. although we rarely experience a problem, when they occur they address it immediately and we always get responses promptly.
Sharon Baker
GBYou took the extra step to reach out to… You took the extra step to reach out to me. You listened and resolved my issues instantly.
CC
GBGreat programming but TV Guide Freezing Problems I'm very happy with the channel lineup I only wish the TV guide worked properly. I can't view the guide quickly without the spinning wheel coming up & freezing for a long time. Just scrolling through the guide to view programs is very frustrating. Maybe if there was an app instead that might be better. Regarding the DVR I'd prefer to be able to record more programs in a day rather than being able to record a months worth of a few programs.
customer
COWebsite response time very slow Website response time very slow. From click of mouse to actuation 5 to ten seconds. To many steps from Home page to program. Takes almost 1 minute. Logout should. Be one step. Still buffering during prime time. Picture quality during prime time is bad.