AVOID 30 day money back guarantee not honored; note other reviewers seem to have the same complaint. Shortly after placing an order with them my bank issued me a new card and a fraud warning. Shortly after creating a user login with the vendor to pursue a return, that email and password combination were leaked to hackers, who have attempted to access various accounts of mine.

Difficult problem solved quickly and competently I had a recent quite difficult problem with the app but Ricky Ma from Winxdvd replied very fast, with detailed but easy to understand instructions on how to fix it. Problem solved . He also followed up to make sure everything was ok.

WinX dvd ripper great experience I've been using WinX dvd ripper platinum for years and it's the best investment I've made to digitalized my dvd collection. Now my dvd are safely store in boxes and won't be scratched by loading, unloading, etc. I keep adding new ones I buy at the store without any problems with my lifetime licence letting me upgrade anytime new version is available. Contact during holidays customer service for reinstallation on my new computer (reset the licence) and got an answer in less than 24 hours.

Outstanding Customer Service This company has outstanding customer service. I had an issue with licensing issues and it was resolved to my complete satisfaction. It is rare to find a business committed to customer satisfaction anymore. I am quite impressed with both the quality of the programs and the service. I highly recommend this company if you are in need of any of these programs.

I had to do a complete computer reset… I had to do a complete computer reset and of course lost certain applications but I wasn't worried because everything was backed up to an external hard drive. When I reloaded my apps. by Digiarty (WinX) the license (which was several years old) wasn't accepted, so I got in touch with their Customer Service. Next day they sent me a new license in place of the old one. These guys stand by their word!