I had to do a complete computer reset… I had to do a complete computer reset and of course lost certain applications but I wasn't worried because everything was backed up to an external hard drive. When I reloaded my apps. by Digiarty (WinX) the license (which was several years old) wasn't accepted, so I got in touch with their Customer Service. Next day they sent me a new license in place of the old one. These guys stand by their word!

I'm a newbie to ripping I'm a newbie to ripping. Ricky of WinXDVD walked me patiently through the steps of ripping some training DVD's to MP4 format, saving me a lot of the time it would have taken me to read a manual. His advice was expert, fast, succinct and helpful. He could have done no more than to point me at the manual, which is what another ripping software provider did, but stuck with me through a number of questions.

Excellent DVD Management Support Excellent DVD product and Excellent support from Ricky Ma. I had difficulty including Forced-Subtitles into my MV4 film output but Ricky quickly and simply solved my problem.

Outstanding Customer Service This company has outstanding customer service. I had an issue with licensing issues and it was resolved to my complete satisfaction. It is rare to find a business committed to customer satisfaction anymore. I am quite impressed with both the quality of the programs and the service. I highly recommend this company if you are in need of any of these programs.

Wonderful App & great customer service. This is a wonderful app which I use almost every day. Recently it didn't work due to the lack of space in my device. I contacted the support team straight away they helped me.very prompt after sales customer service. I lost my registration details but they helped me on that issue, too. Thank you, Adam,Shirley, Ricky, and the rest of the team.