I'm a newbie to ripping I'm a newbie to ripping. Ricky of WinXDVD walked me patiently through the steps of ripping some training DVD's to MP4 format, saving me a lot of the time it would have taken me to read a manual. His advice was expert, fast, succinct and helpful. He could have done no more than to point me at the manual, which is what another ripping software provider did, but stuck with me through a number of questions.

Incredible dvd importer Works on Just about any dvd. works flawlessly and streamlined no ads. very easy to use. many thanks for this great product.

PLEASE DISREGARD MY PREVIOUS REVIEW Please disregard my review of 19 February 2021 titled "DO NOT BUY". I have now discovered that my 35 home movie DVD-RW were finalised in VR mode, which is not recognised by all DVD players. The external CD/DVD drive attached to my windows10 laptop would not read these discs hence the message "damaged/unreadable disc. I have re-finalised some of the discs in V mode which is read by universal dvd players/drives. I am glad to say that WinX DDVD Ripper now reads the discs I have converted & I have now purchased the program. Future customers please note that any home made DVDs, ie home movies burned to disc on a DVD recorder should be fialised in video (V) mode instead of VR mode if you wish to convert to digital copies.

Incurred a problem with the new AI Upscaler Incurred a problem with the new AI Upscaler. Contacted Support by e-mail over the New Year period not expecting any response until the end of the holidays. Contact continued into New Years Day and the problem was solved (as simple as updating my GPU Drivers so probably down to me). What can I say but service beyond expectations. Incidentally I've found the Win X family of products excellent to use and this was the first issue I've had over those six years.

Lifetime License - Resolved Edit: I had initial problems contacting support due their replies being sent to my SPAM folder. Thanks to Trustpilot they were able to contact me successfully I have now resolved the licensing issue with the help of their support department. Who replied to my initial query on the same day I submitted it. And have gone out of their way to ensure the issue was resolved,