Incurred a problem with the new AI Upscaler Incurred a problem with the new AI Upscaler. Contacted Support by e-mail over the New Year period not expecting any response until the end of the holidays. Contact continued into New Years Day and the problem was solved (as simple as updating my GPU Drivers so probably down to me). What can I say but service beyond expectations. Incidentally I've found the Win X family of products excellent to use and this was the first issue I've had over those six years.

The tool quality is normal but the service is poor. The tool quality is normal. But the customer support and overall service is poor. In the website it's mentioned 30 day money-back guarantee which made me to buy a yearly subscription, yet within 30 days you can't cancel the subscription. Why promise and lie? It's better be open and transparent with the users which will benefit both parties.

Difficult problem solved quickly and competently I had a recent quite difficult problem with the app but Ricky Ma from Winxdvd replied very fast, with detailed but easy to understand instructions on how to fix it. Problem solved . He also followed up to make sure everything was ok.

Digiarty are setting the standard Digiarty are the only company that respects the fact that the public in general own dvd players with usb slots and require their mpgs to be written in a standard that allows them to be played in any old or new dvd player usb slot. 720 x 576 25 frames a second 4/3 Pal is the standard

My old laptop was failing My old laptop was failing, so I purchased a refurbished one, and I wanted to keep winxDVD. However I could not find my product key. Contacted winxDVD customer services, who not only gave me the correct key, they also provided detailed information with speedy replies. Top notch company.