Love this software Love this software, works like a charm. I've had it for at least a couple of years and hasn't skipped a beat. I did have a problem with a particular dvd; made an enquiry and within 10 hours got a reply and a resolution (I just needed more info than usual - a particularly difficult dvd).

Digiarty are setting the standard Digiarty are the only company that respects the fact that the public in general own dvd players with usb slots and require their mpgs to be written in a standard that allows them to be played in any old or new dvd player usb slot. 720 x 576 25 frames a second 4/3 Pal is the standard

WinXDVD help I was very happy to have contact with support personnel like Ricky Ma. It was great that he responded to my email in less than 24 hours. Just knowing that someone will look into helping me troubleshoot issues gives me confidence in the product and the company. With Ricky's help I was able to try some alternative options to fix my problem.

The tool quality is normal but the service is poor. The tool quality is normal. But the customer support and overall service is poor. In the website it's mentioned 30 day money-back guarantee which made me to buy a yearly subscription, yet within 30 days you can't cancel the subscription. Why promise and lie? It's better be open and transparent with the users which will benefit both parties.

Difficult problem solved quickly and competently I had a recent quite difficult problem with the app but Ricky Ma from Winxdvd replied very fast, with detailed but easy to understand instructions on how to fix it. Problem solved . He also followed up to make sure everything was ok.