Sarah
GBUnauthorized charges I discovered that cinamuse had been charging my credit card a monthly fee without my authorization. I tried calling 4 times, using every menu option, to speak with someone in their customer service department. I was disconnected every time--don't bother trying to reach customer service, they don't actually want to help you. I reported them to the Better Business Bureau, but I'm sure that won't concern cinamuse; they're not BBB accredited anyway.
JAMES BLACK
GBI too was charged $39.95 by this SCAM Company!!!! I too had a $39.95 charge on my Master Card. I had never heard of this company before. I had to cancel my card and get another, waiting 7-10 days for a replacement card and still have not gotten reimbursed by my bank. Thanks a lot Cinamuse for all the hassle!! What a worthless Company....!!!!!!....TOTAL SCAM!!!!!!!
michelle schwieterman
GBSCAM - SCAM - SCAM - SCAM....OH and operator a Bitch! I was looking for one episode of CSI.....I googled it and low and behold Cinamuse was advertised as a place I could watch it. Signed up for the 5 day free trial, and as soon when I searched for the edpisode they didn't have ANY episode of CSI.....FALSE ADVERTISEMENT to get you to sign up. I called back right away and canceled....I was told I would get an email, but of course I forgot about it till I looked at my checking account and saw the charge. Called and explained I canceled and the bitch told me she would not refund my money because I didn't have a ticket #. She gave me false email address to contact someone else, and just really didn't like the fact that I was American. Company is based out of London England.........DO NOT SUBSRCRIBE!
Larry L
GBLuckily I checked with Trustpilot. I entered all my details on the Cinamuse online form and was about to press the button to send them,when something told me to check them out first.I Googled them and came up with the Trustpilot reviews,among others.I'm lucky I did, judging by the reviews.What a bunch of scumbags.
Brandon Lewis
CANot impressed at all. Made the mistake of signing up for a free trial. They had horrible movies so I didn't return. Seen that I had been charged almost $200 for 4 months of service post trial! Cancelled service, was charged fee for cancellation. Was charged another $42 because I cancelled ''after last billing period'' So they charged me like $250 and I never watched one movie. Awesome.