Unauthorized charges I discovered that cinamuse had been charging my credit card a monthly fee without my authorization. I tried calling 4 times, using every menu option, to speak with someone in their customer service department. I was disconnected every time--don't bother trying to reach customer service, they don't actually want to help you. I reported them to the Better Business Bureau, but I'm sure that won't concern cinamuse; they're not BBB accredited anyway.

fraudulent and unauthorized charges I did the 7 day trial and cancelled it after 1 day as they didn't have the film that was advertised. Now they have charged my card, including a foreign transaction fee, and massive fraud has occurred on my account. Suddenly my credit card is being used fraudulently across the internet. I had to cancel the card, file an affidavit of fraud, etc. I called and reported all of this to the site but it's a bit late at this point. They did not respond to numerous emails.

Luckily I checked with Trustpilot. I entered all my details on the Cinamuse online form and was about to press the button to send them,when something told me to check them out first.I Googled them and came up with the Trustpilot reviews,among others.I'm lucky I did, judging by the reviews.What a bunch of scumbags.

SCAM I never knew this company existed until I saw suspicious .32 charge on my back statement, followed by a 39.95 charge from the same company, that being CINAMUSE. I did not seek nor sign up for your service so don't "thank" me for "trying" your products. and don't apologize to me for not being happy with service. I DID NOT SIGN UP for your service. I want to know HOW you obtained my CC information. and I have already reported it to my bank as an UNAUTHORIZED CHARGE and I'm also filing a police report.

SCAM This site is a SCAM! Tried to discontinue services , Have not been able to reach anyone to discontinue! I am being robbed of 40,00 per month, for something I never received a trial basis on!! One unhappy person!