Sarah
GBUnauthorized charges I discovered that cinamuse had been charging my credit card a monthly fee without my authorization. I tried calling 4 times, using every menu option, to speak with someone in their customer service department. I was disconnected every time--don't bother trying to reach customer service, they don't actually want to help you. I reported them to the Better Business Bureau, but I'm sure that won't concern cinamuse; they're not BBB accredited anyway.
bobbie beltran
GBSCAM This site is a SCAM! Tried to discontinue services , Have not been able to reach anyone to discontinue! I am being robbed of 40,00 per month, for something I never received a trial basis on!! One unhappy person!
michelle schwieterman
GBSCAM - SCAM - SCAM - SCAM....OH and operator a Bitch! I was looking for one episode of CSI.....I googled it and low and behold Cinamuse was advertised as a place I could watch it. Signed up for the 5 day free trial, and as soon when I searched for the edpisode they didn't have ANY episode of CSI.....FALSE ADVERTISEMENT to get you to sign up. I called back right away and canceled....I was told I would get an email, but of course I forgot about it till I looked at my checking account and saw the charge. Called and explained I canceled and the bitch told me she would not refund my money because I didn't have a ticket #. She gave me false email address to contact someone else, and just really didn't like the fact that I was American. Company is based out of London England.........DO NOT SUBSRCRIBE!
Jess Smith
GBTake your mates to the cinema, You'll save money Being a student, i was annoyed by this website. This scam has cost me my food for the month. This website will be posted around universities noticeboards to warn others to stay away. Absolutely awful website for too many reasons. They bribe you in with a free movies, that arent free, automatically sign you up for the membership without permission (which i think is discusting, and an obvious attempt at pulling people in because they know that no one will optionally pay £25 a month for awful quality movies) And finally charging you to cancel it. Discusting awful scam! Stay AWAY from this website. You will save more money going to the cinema, paying for popcorn and paying for all your mates. I hope this website gets shut down.
jg
GBfraudulent and unauthorized charges I did the 7 day trial and cancelled it after 1 day as they didn't have the film that was advertised. Now they have charged my card, including a foreign transaction fee, and massive fraud has occurred on my account. Suddenly my credit card is being used fraudulently across the internet. I had to cancel the card, file an affidavit of fraud, etc. I called and reported all of this to the site but it's a bit late at this point. They did not respond to numerous emails.