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GBfraudulent and unauthorized charges I did the 7 day trial and cancelled it after 1 day as they didn't have the film that was advertised. Now they have charged my card, including a foreign transaction fee, and massive fraud has occurred on my account. Suddenly my credit card is being used fraudulently across the internet. I had to cancel the card, file an affidavit of fraud, etc. I called and reported all of this to the site but it's a bit late at this point. They did not respond to numerous emails.
Kathy Rae
CAstay away from this site This site is nothing but a scam, they tell you you get a free trial and all the steps to take except where the terms of use are, and because of this you will then be charged for a month's fee with no refund even if you cancel on the first day of the charges. Oh and they charge you for cancelling as well. They have nothing worth viewing, they get you into their site by movie searches and hint that the movie you are looking for is there when it is not. The movies they have are nothing but crap. This website should be shut down for false advertisement at the very least. To bad I had to give them a one star rating as they do not even deserve that.
Sarah
GBUnauthorized charges I discovered that cinamuse had been charging my credit card a monthly fee without my authorization. I tried calling 4 times, using every menu option, to speak with someone in their customer service department. I was disconnected every time--don't bother trying to reach customer service, they don't actually want to help you. I reported them to the Better Business Bureau, but I'm sure that won't concern cinamuse; they're not BBB accredited anyway.
Randi Thistle
GBSCAM I never knew this company existed until I saw suspicious .32 charge on my back statement, followed by a 39.95 charge from the same company, that being CINAMUSE. I did not seek nor sign up for your service so don't "thank" me for "trying" your products. and don't apologize to me for not being happy with service. I DID NOT SIGN UP for your service. I want to know HOW you obtained my CC information. and I have already reported it to my bank as an UNAUTHORIZED CHARGE and I'm also filing a police report.
John Griffin
GBCinaLOSE This company is most certainly a scam and it feels like their replies are copied and pasted. They spend a lot of time apologizing while they're ripping you off but they aren't even very good at that. It's ironic.These people seem like they'd be just like Philip Seymour Hoffman's character/posse in Punch Drunk Love. It's eerie. Fortunately they really just end up stealing from the banks and it's just an inconvenience to get a new card setup. Personally I've never had a bank not reverse a charge like that. I realize some aren't as fortunate. So sorry to those who feel their trust has been betrayed. I didn't get scammed by them cause I know better now but you never know.