jg
USfraudulent and unauthorized charges I did the 7 day trial and cancelled it after 1 day as they didn't have the film that was advertised. Now they have charged my card, including a foreign transaction fee, and massive fraud has occurred on my account. Suddenly my credit card is being used fraudulently across the internet. I had to cancel the card, file an affidavit of fraud, etc. I called and reported all of this to the site but it's a bit late at this point. They did not respond to numerous emails.
Sarah
USUnauthorized charges I discovered that cinamuse had been charging my credit card a monthly fee without my authorization. I tried calling 4 times, using every menu option, to speak with someone in their customer service department. I was disconnected every time--don't bother trying to reach customer service, they don't actually want to help you. I reported them to the Better Business Bureau, but I'm sure that won't concern cinamuse; they're not BBB accredited anyway.
Kathy Rae
CAstay away from this site This site is nothing but a scam, they tell you you get a free trial and all the steps to take except where the terms of use are, and because of this you will then be charged for a month's fee with no refund even if you cancel on the first day of the charges. Oh and they charge you for cancelling as well. They have nothing worth viewing, they get you into their site by movie searches and hint that the movie you are looking for is there when it is not. The movies they have are nothing but crap. This website should be shut down for false advertisement at the very least. To bad I had to give them a one star rating as they do not even deserve that.
Jess Smith
GBTake your mates to the cinema, You'll save money Being a student, i was annoyed by this website. This scam has cost me my food for the month. This website will be posted around universities noticeboards to warn others to stay away. Absolutely awful website for too many reasons. They bribe you in with a free movies, that arent free, automatically sign you up for the membership without permission (which i think is discusting, and an obvious attempt at pulling people in because they know that no one will optionally pay £25 a month for awful quality movies) And finally charging you to cancel it. Discusting awful scam! Stay AWAY from this website. You will save more money going to the cinema, paying for popcorn and paying for all your mates. I hope this website gets shut down.
Brandon Lewis
CANot impressed at all. Made the mistake of signing up for a free trial. They had horrible movies so I didn't return. Seen that I had been charged almost $200 for 4 months of service post trial! Cancelled service, was charged fee for cancellation. Was charged another $42 because I cancelled ''after last billing period'' So they charged me like $250 and I never watched one movie. Awesome.